Service Product Manager

Product Management Waukesha, Wisconsin


This position is based at our Waukesha, Wisconsin location — a region that provides a variety of recreational opportunities and a high quality of life combined with a famously friendly midwestern vibe.

Known for leadership development, INNIO aims to empower individuals to reach their full potential with challenging career opportunities—including an array of international positions—and a competitive compensation & benefit package encouraging a work/life balance.

As the Service Product Manager, you will support development of the cross-platform parts and kits strategy for the Waukesha service product line, along with supporting the launch of differentiated service products for the Waukesha gas engine install base will be a key metric for the position.

Essential Responsibilities:

  • Support development of strategic initiatives for the Waukesha service platforms including parts and kits launches
  • Deliver service scope strategies for Waukesha parts and kit offerings
  • Deliver updates to the service cross platform lifecycle program and product line digital parts catalog
  • Work closely with end users and channel partners to define and communicate lifecycle and catalog systems changes
  • Coordinate with new unit product management teams to ensure service readiness of new unit NPIs
  • Support service parts pricing and item activation across Waukesha platforms
  • Support install base parts market share and channel partner performance analysis



  • Bachelor's Degree from an accredited College or University or high school diploma or equivalent with 4 years relevant experience
  • Minimum of 3 years in customer facing Service role
  • Ability and willingness to travel (majority within North America) up to 25% of the time, as required
  • Legal authorization to work in the U.S is required. We will not sponsor individuals for employment visas, now or in the future, for this job



  • Ability to multi-task and manage various activities simultaneously.
  • Previous experience as direct manager or functional team leader
  • Proficiency in MS Office, Outlook, Excel
  • Six Sigma Black Belt certified or equivalent quality certification
  • Reciprocating engine specific experience preferred
  • Previous experience indirect Channel or Distribution networks
  • Strong Analytical Skills


What we offer:

  • An innovative and international working environment
  • Flexible working model
  • Full healthcare, dental, and vision benefits package
  • Tuition Reimbursement
  • Generous 401(k) matching
  • Permissive Time Off
  • An upbeat atmosphere with enjoyable and respectful colleagues

INNIO offers a great work environment, professional development, challenging careers, and competitive compensation. INNIO is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law.