Contract Management Support Specialist
Description
What if energy supply could be sustainable, affordable, and reliable at the same time? With its product brands Jenbacher and Waukesha and the digital platform myPlant, INNIO offers energy solutions for today—and tomorrow, in more than 100 countries, improving the quality of life for countless people. Do you want to make a difference with your work? We are searching for an Contract Management Support Specialist. Join our team now!
What INNIO offers you:
- A fast-growing international business environment
- Being part of a young, supportive and enthusiastic team
- Learning opportunities, other development opportunities to craft your career path
- Flexible working time
- Hybrid working model - we work both from our office and home office
- Private Health Service
In this role you will be responsible for:
- Manage and execute MSA (Master Service Agreement) orders in relation with the schedule and spare parts scope for maintenance events for engines
- Validate contractual scope through ITO/OTR handover workflows, launch and manage workflows for contract amendments
- Manage MSA contract amendments on scope and price changes, support and participate in negotiations with customers, evaluate with Regional Services Teams and Customer Service Managers
- Support the preparation of financial and operational planning
- Monitor all MSA order management related activities (order status monitoring to ensure timely execution, documents creation and management, shipment tracking and archiving)
- Conduct and participate to customer meetings and reviews
- Work cross-functionally with Regional Services teams, and colleagues (Order Management, central Pricing, Planning and Forecasting, Service Engineering, Billing and Finance)
Your profile:
- Completed studies with a focus on Economics, Logistics or International Trade
- Minimum of 1 year relevant work experience in Customer Service/ logistics/ international trading
- Fluency in English (both written and spoken), any other additional language is an advantage
- Proficiency in Microsoft Office applications (strong Excel skills)
- First-hand experience with Oracle, SAP or another ERP system is an advantage
- Pro-active behaviour with a strong customer and service mindset
- Flexibility and ability to work well with deadlines in a fast paced environment
If you do not see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Women and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.