Senior Production Quality Manager

Manufacturing Welland, Ontario


The Senior Production Quality Manager will be a key team member responsible for driving company-wide initiatives addressing core lean and quality objectives to support broader improvement objectives within the Global Supply Chain Management. They will support team members within the facility in developing and executing Lean Operations plans to reduce in-process inventory, lead time, cycle time and to improve process quality. They will drive measurable, sustainable improvements in direct labor and variable cost productivity with a positive impact on the capacity of the teams and the facility. 

Essential Responsibilities

  • Develop the Lean Roadmap & Vision for Welland Brilliant Factory with insight from the Jenbacher facility and all involved departments and work closely with Lean team in Jenbach.
  • Lead and facilitate Lean Action Work Outs (AWO) using a variety of lean principles with ability to coach and train assembly technicians to be able to lead/facilitate small Lean AWOs on their own.
  • Lead the education, support and use of Lean tools AWO, Shingo, etc. to identify and eliminate waste within the transactional flow. Train team members in the use of Value Stream Mapping, Takt Time, 5S, 7 Types of Waste, Standard Work, Visual Management, Changeover Reduction, Flow, and Pull.
  • Encourage and lead the use of Lean tools at suppliers and vendors and provide training as needed for inspection and repair services on lean activities. 
  • Promote 6 Sigma Lean integration by promoting the strength of both methods to achieve business goals.
  • Support Product Quality Issue Management (PQIM) reviews by facilitating root cause analysis and corrective/preventive actions.
  • Ensure product management, customer service and sales team are regularly updated with key improvements.
  • Lead and be a team member on multiple projects simultaneously within stringent time constraints, using discretion and independent judgment with the ability to maintain a good working relationship with all co-workers, stakeholders and clients.


  • Bachelor Degree from an accredited university with a preference in Engineering or equivalent educational background with work experience in an industrial environment (or 7 + years of commensurate experience).
  • Solid Lean, continuous improvement and root cause analysis background with prior process improvement assignments
  • Certified Green Belt in Six Sigma with understanding of Lean principles
  • Familiarity with product Quality and Reliability methodologies including, MTBF, FMEA, Causal Effects Analysis, 8D, 5 Whys, etc.
  • Excellent written/oral communication and interpersonal skills, customer focused, enthusiastic
  • Willingness and ability to travel 

Desired Characteristics 

  • Team player with proven mentoring and coaching abilities, demonstrated ability to motivate, inspire others and drive change within the organization to meet team goals/objectives 
  • Proven facilitation and team leadership skills with the ability to work effectively with all levels of the organization
  • Ability to work effectively across functions, prior experience in developing and leading a team or significant multidisciplinary project
  • Strong analytical skills with ability to identify and explain critical issues
  • Unyielding Integrity & Credibility
  • Readiness for continuous improvement on your personal skills and in the use of Lean and Six Sigma tools