Field Service Technician - Gas Engines (m/f/d)

Services Jenbach, Austria


The Field Service Technician will complete the installation and commissioning of the INNIO Jenbacher gas engine at customer sites. As the key technical lead for problem solving on the engine at the customer site, the role will be the first line of contact with the customer for problems solving and learning.

Work location is Jenbach (Austria) 

What INNIO offers you: 

  • An innovative and international working environment
  • Flexible working time model (depending on position and role)
  • Health We Care Program – including company sport activities
  • Moving cost support for new employees in accordance with policy
  • Good connections to public transport – station in direct proximity
  • Transportation cost support in accordance with policy
  • One of the best canteens in the area with healthy and various meals
  • Attractive location in the heart of the alps which provides various outdoor sport and other leisure possibilities

Your Responsibilities:

  • Responsible for the commissioning of INNIO Jenbacher Gas Engines at customer site locations
  • Provide guidance to customers, operating staff and other INNIO field personnel on the installation
  • Perform troubleshooting activities on site to diagnose problems, determine appropriate resolution and implement corrective actions
  • Resolve and explain technical issues, foster knowledge sharing and help others
  • Act as interface between customer, channel partner and INNIO Jenbacher
  • Provide external and internal reports in a timely, accurate, and professional manner
  • Identify and report all customer quality or compliance concerns immediately to the organization
  • Build a strong customer relationship through a positive, proactive & professional approach
  • Maintain tools and test equipment properly and ensure they’re calibration
  • Prove a strong safety mindset to ensure the executed work reflects the technical requirements along with the INNIO safety standards

Your profile:

  • An Associate degree in an electrical technical field such as automotive, electrical or other related degree
  • Several years of experience in an industrial field service role with focus on electrical areas
  • Experience troubleshooting the controls/electrical systems
  • Professional knowledge of control technologies and (SPS) programming
  • Fluent English skills – verbal & written, German is preferred and a plus
  • Willingness to work abroad for several weeks and worldwide (90-95%), high degree of flexibility
  • Valid driving license
  • A valid work permit in Austria (non-EU citizens: please enclose with your application)
  • Willngness to move residence to Tyrol (Austria) 

The basic salary for this position is made up of the minimum salary of EUR 2,644.20 gross per month (x 14), which is legally required in Austria, and an overpayment depending on your qualifications and experience.