Service Demand Planner (f/m/d)

Services Jenbach, Austria


Essential Responsibilities

  • Accountable for strategic, mid- and short-term planning to guarantee Spare Parts availability
  • Responsible for demand planning of Jenbacher Spare Parts overall, which includes forecasting and safety stock calculations
  • Regular interaction with all different regions and functions, such Operations, Engineering, Warranty, … to increase information flow to build a robust demand planning and react quickly
  • Control and optimize inventory in alignment to the targets
  • Monitor parts availability and manage potential shortages in the supply base pro-actively
  • Drive necessary analytics to mitigate all identified risk
  • Support item life cycle for spare parts ensuring targets in parts availability and inventory
  • Contribute in projects to increase spare parts availability, such as the implementation of the forecasting tool


  • Bachelor's Degree or similar level of qualification. Strong internal/external experience in planning area could be an alternative to University degree
  • Minimum 2 years of relevant / related experience in MRP- or demand planning
  • Experience in working with ERP systems and Microsoft Office; Excel Power User
  • Good quantitative skills; ability in data analytics is desired
  • Ability to work in structured manner, handle stress and set priorities
  • Ability to work in a fast paced/dynamic environment; team player
  • Experience in Spare Parts Management is desired
  • Fluent in English and German