Field Technician

Services North Carolina Virginia Georgia


In this role, you will:

Act as a Field Services Technician to complete the installation and commissioning of the INNIO Jenbacher gas engine at customer sites. As the key technical lead for problem solving on the engine at the customer site, the role will be the first line of contact with the customer for problems solving and learning. 

In this position, you will be responsible for:
  • Commissioning of INNIO Jenbacher Gas Engines at customer site locations
  • Provide assistance to customers, operating staff and other INNIO field personnel on the installation
  • Perform troubleshooting activities on site to diagnose problems, determine appropriate resolution and implement corrective actions
  • Resolve technical issues, foster knowledge sharing and help others
  • Explain technical issues in a concise way
  • Act as interface between customer, channel partner and INNIO Jenbacher
  • Provide external and internal reports in a timely, accurate, and professional manner
  • Identify and report all customer quality or compliance concerns immediately to the organization
  • Build a strong customer relationship through a positive, proactive & professional approach
  • Maintain tools and test equipment properly and ensure they’re calibration
  • Prove a strong safety mindset to ensure the executed work reflects the technical requirements along with the INNIO safety standards

Your profile:

  • An Associate degree in an electrical technical field such as automotive, electrical or other related degree.
  • 3 years’ experience in a field service role with reciprocating engines
  • Willingness and ability to travel about 80% of the time in the United States
  • 5 years’ field service experience in servicing or commissioning large industrial reciprocating engines
  • Experience troubleshooting the controls/electrical systems on engines
  • Authorized for working on electrical equipment (minimum 1000V)
  • Legal authorization to work in the U.S without Visa sponsorship

INNIO offers a great work environment, professional development, challenging careers, and competitive compensation. INNIO is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law.