Chief Field Service Technician (m/f)

Services Italy


The Field Service Technician will perform hands-on field service work on Jenbacher Gas Engines, including but not limited to commissioning, troubleshooting, periodic maintenance, and minor overhaul and run on either natural gas or a variety of other gases (e.g., biogas, landfill gas, coal mine gas, sewage gas, combustible industrial waste gases).

Essential Function

  • Execute service on the engines in compliance with the maintenance protocol. For example checking oil, replace filters and valves and diverse types of measurements.
  • carry out minor repairs on the engine additional to the planed service
  • execute major service on the engine in cooperation with colleagues in compliance with the protocol for major service
  • Coordinate the task with external suppliers who provide specialist duties
  • Monitor activities of the maintenance compliant to the EHS protocol
  • analyse failures on the engines in the specialism of Mechanics, electronics and the associated software systems. Check historical data of the engine;
  • Troubleshooting engines on the field of Electronics and mechanics
  • Create a visit reports of the site regarding reason for visit, symptoms, actions, use of materials, parts and hours, the result and if needed follow-up actions
  • Create a report on common faults and describe the background of this fault;
  • ensure that a basic set of spare parts are in the van, ensure that the materials are approved and have a clean working environment
  • Work effectively as part of a team of technicians or independently
  • Process timesheets, expense reports, Environmental Health and Safety (EHS) forms, and job reports in a timely manner
  • Comply with all EHS policies and procedures to ensure a safe and productive work site
  • Perform others duities as assigned 


  • 2 years of reciprocating engine experience preferred
  • Experience as car mechanic, car electrician, and electrician
  • Technician or higher
  • Strong electrician and IT skills
  • PLC knowledge 

Desired Characteristics

  • Familiar with Jenbacher reciprocating gas/diesel engines
  • Able to understand and implement technical procedures
  • Strong analytical and problem solving skills
  • Effective interpersonal and organizational skills
  • Strong customer focus
  • Able to effectively interact with customers
  • Strong computer skills
  • Available for extensive travel, up to 70%.
  • Possess a valid driver's license.
  • Ability to meet and maintain insurability standards to drive a company vehicle