Customer Support Specialist Internship

Pipeline Programs Budapest, Hungary


Beschreibung

Key Accountabilities/ Execution:

  • Process orders validation, orders entry and booking in accordance with customer requirements and applicable Order Rules
  • Ensure on-time order entry, validation and booking of customer orders.
  • Screen and prioritize incoming requests, received via fax or email.
  • Prepare shipping instructions, shipping documents, certificates and other required documents to ensure on-time delivery and meet customer expectations
  • Data collection and validation for contractual scopes
  • Upload of contractual scopes and schedules
  • Contractual orders planning and entry
  • Follow EHS rules and warn others to follow the rules, execute mandatory EHS trainings and immediately report the incidents and near misses as required.
  • Further tasks not involved in this Job Description that the immediate leader/manager assigns verbally or in writing.

Qualifications/Requirements:

  • Proficiency in Microsoft Office applications (Excel, Word, Power Point, Access) and MS Outlook
  • Strong, passionate supporter of customer service excellence
  • Fluent English is a must
  • Excellent communication skills, self-motivated, and ability to handle multiple priorities
  • Team player attitude
  • Self-starter, capable of working with minimum supervision
  • Tolerate monotonous work
  • Deadline oriented, strong attention to detail is a must