Business Development Manager - Dell

United Kingdom | Milton Keynes, United Kingdom
Job ID: 32418

Job Description

Position at Ingram Micro


Dell Business Development Manager


Milton Keynes, UK




Business Managers, Ingram Associates on all levels, and Customers.



As the Business Development Manager within the Advanced Solutions team, the prime responsibility will be to act as the Ambassador within Ingram Micro for the Dell emc product portfolio, promoting the brand, its values and ultimately working towards exceeding sales targets set to increase the market presence amongst re-sellers. You will be responsible for the market outreach and channel exposure of our partners Dell Emc portfolio.


The Business Development Manager will be an expert in their field, able to simplify complex messaging and bring together the full value of solutions to resellers, creating opportunities to elevate our offering in the market. From Services to data centre solutions. 


·    The Ingram Micro Cloud Business Development Manager is responsible for the development and delivery of the set business within a aligned partner base. Focusing on Dell EMC

·    This will cover the ownership and continued development of relationships within the partner and our vendors.


Decision Making

·    Ensures decisions are in line with company metrics, supporting data and TENETs to build long term mutually profitable relationships

·    Ability to evaluate and understand and respond accordingly without delay

·    Customer first approach at all times and proactively takes corrective measures to improve service delivery

·    Thinking macro in identifying business opportunities and refer for broader business outcomes

Communication and Collaboration

·    Collaborates with other departments and is comfortable having honest conversations to turn difficult decisions into business benefits

·    Empowers team members to improve the quality and pace of work to meet customer expectations

·    Willingly learns from other team members to enhance the overall performance of the team whilst proactively sharing knowledge

Influence and relationship building

·    Can successfully work in high demand diverse team environment and deliver to customers

·    Ability to adapt between micro and macro thinking and identify the needs of the customers

·    Successfully navigating through matters of complexity for best outcomes - drive continuous improvement mindset toward sales


·    Ability to quickly identify patterns, trends along with what is missing to generate effective solutions to address any gaps

·    Ensure the solutions provide a positive customer experience, cost effective and maximising sales

·    Is willing to consider new ways of working and try other people's ideas as well as their own

Planning and Organising

·    Ensuring that there is a positive customer experience that is cost effective and maximising productivity time

·    Ability to review current workload and prioritise accordingly

·    Works to ensure tasks and activities are complete efficiently and effectively for internal and external stakeholders


·    Works to build a strong relationship with the vendor and ensure that communication is efficient and effective for internal and external stakeholders

·    Give clear communication to the vendor and other colleagues on expectation to drive sales

·    Understand the product offering and proactively advocate



·    Where appropriate to do so, take pro-active and decisive corrective action within perceived scope of influence

·    Actively demonstrate the Ingram Micro TENNETS

·    Take and accept accountability for results





·               To own the delivery of the number against the following goals

·          Revenue, front end margin (FEM)

·          Number of trading customers

·          Support IM finance in ensuring timely payments are made by customers


·               To deliver against agreed Key Performance Indicators (KPI)

·          Build and own the engagement plan between IM and customer

·          Drive the growth of IM Advanced Solutions and Cloud Solutions mix into partner base

·          Drive the adoption of IM Services and IM Finance

·          Expand the reach of IM higher, wider & deeper in each customer

·          Drive the peer to peer engagement across IM and customer

·          Build and develop the network of relevant vendor peers


·               To represent Ingram Micro in a professional manner

·          Ensure that you can articulate IM’s value proposition

·          Ensure that the relevant knowledge of Vendor’s programmes and offerings is current

·          Ensure that any required trainings are completed to support the requirements of the role

·          To contribute to the development of IM Associates and to contribute to the overall development of the team.

·          Partner relationship management for key customers existing and net new targets.


·               To have the ability to demonstrate

·          Proven skills to operate in a large matrix business

·          Problem-solving skills, conceptual and analytical skills

·          Excellent oral, written and listening skills

·          An ability to influence across multiple departments

·          Ability to cross sell and across multiple levels

·          Demonstrated initiative to work independently and with teams interchangeably.

·          Ability to maximise profitability on any opportunity


The above is not an exhaustive list of duties and behaviours expected of this role. 

The company reserves the right to amend or delete with or without notice in line with change in business needs













E = Essential

D = Desirable

·    Proficient in English (Spoken and Written)

·    Conversant in Technical English

·    Knowledge and experience of working across cultural boundaries

·    Understanding of Ingram Micro business

·    Understanding of products and services

·    Business systems knowledge










E = Essential

D = Desirable

·    GCSE grade C or above in both Maths and English (or equivalent)

·    Full UK driving license

·    Sales or business development





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