Customer Service Advisor

United Kingdom | Witney (Oxfordshire) | Job ID: 11228

Job Description

Position at Ingram Micro Commerce (Shipwire)

We are looking to recruit an experienced Customer Service Advisor to join our growing team. The role will include dealing with customer queries both written and over the phone. Your day-to-day duties will include:

 

  • Ensuring familiarity with all ‘live’ client campaigns and associated computer programmes/databases used in support of daily activities
  • Answering and initiating contact with customer via telephone and email to respond and resolve queries that arise
  • Providing competent and accurate customer service in line with agreed service levels and procedures as necessary
  • Working on ad hoc projects as authorised and briefed by your Line Manager

 

If you have a background in customer service and have strong attention to detail then we would love you to apply

apply now

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