Technical Service Engineer-THA

Thailand | Bangkok, Thailand
Job ID: 31525

Job Description

Position at Ingram Micro

PSG – System Engineer (Security)

Job Responsibility

  • Perform network presale and solution design by develop the proposals, BOM, estimate cost of service, and scope of work for optimizing network solutions design to meet customer’s requirements
  • Accountable for accuracy of solutions design based
  • Work closely with seller for create and develop the network opportunities and solution
  • Work offside and onside at client site for gathering client requirement and doing proof of concept (POC) for solution design.
  • Participate in the sales support, for present and doing POC for driving the solution values and benefit to client
  • Proactively and maintain Network and IT knowledge and expertise by learning new and evolving technologies and by achieving appropriate industry and professional certifications.
  • Contribute to company vision and direction in helping improve technical practices, as well as choosing key technologies and issues to address as we grow.
  • Accountable for reaching personal objectives to include ensuring feasibility of all solutions designed and implemented; Workable under pressure on tighten schedule for driving high performance culture closely with engagement team to help client to identify the total IT solution to solving client's business object requirement.


  • Bachelor’s Degree in Computer Engineering or Computer Science
  • At least 5 years up of experience
  • Proven experience in Network Solution Architect Design, customer support, technical support, responsible for the support of wide area networks.
  • Knowledge of Security Fundamental (Firewall, IPS , Web Application Firewall , SIEM , Operating System)
  • Extensive experience on Network/Security Products  with cloud based solutions.
  • Proven customer service and problem-solving skills, working face-to-face and on-site with customers.
  • Deep experience and expertise in Paloalto products.
  • Experience with large scale implementation as leader
  • Good command of English in speaking, listening, and writing skill
  • Excellent communication and writing skills.
  • Solid presentation skills required



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