Cloud Business Manager-MEX

Mexico | Mexico D.F., Mexico
Job ID: 24067

Job Description

Position at CloudBlue

Project Manager CloudBlue



The Role

We are looking for an individual with a key combination of customer and business orientation and a drive for executional excellence on operational level in this role.

Reporting into the Global Services organization, you will have responsibility for all aspects of planning and delivering CloudBlue service transition and professional services projects to our customers whilst ensuring the long-term success of strategic customers.

Candidates are expected to have a working knowledge of technology and be comfortable in defining and executing technical delivery plans on project and program level. Candidates must be able to understand, plan and manage all aspects of work needed to successfully define, develop and test platforms, solutions and services in the SaaS and XaaS domain, bring them into production and operationally transfer to the client including change management and service delivery projects.

Candidates must demonstrate experience in working all aspects of professional services delivery including:

  • Sales team engagement – pre- and post-sales
  • Requirements management and scope control
  • Project execution and delivery
  • Accountability for project related financials and reporting
  • Internal and external communication up to CXO level
  • Escalation management


  • Successfully initiate projects internally and externally
  • Provide and execute contractual framework
  • Develop and communicate project plan
  • Lead kickoff and launch the project
  • Manage a portfolio of ongoing delivery projects
  • Manage a portfolio of software development and delivery projects
  • Plan and manage ongoing work and lead cross-functional teams (Customers, Presales/Solution Architects, Support, Product Management, Offshore factories)
  • Regular reporting to customers and internal stakeholders on technical and commercial level
  • Manage and resolve ongoing delivery issues
  • Actively drive service transition projects
  • Change management
  • Migration projects
  • Multi-factory coordination
  • Maintain project administration functions
  • Ensure PSA system and project database integrity
  • Support audit and revenue recognition requirements
  • Contribute to Project Management and Delivery body of knowledge
    • Build or contribute to tools, techniques and methodology


  • BS/BA degree required, MS/MA/MBA preferred
  • 5+ years of experience as Project Manager in a technology provider delivering professional services
  • Experience working with solutions involving software development, especially in Cloud Services, SaaS and hosting
  • Understanding of markets, business models and technology trends in the cloud services domain
  • Experience in managing remote/ geographically distributed teams
  • Understanding end to end processes used by companies to acquire, implement, deploy strategic software technology solutions
  • Formal Certificate in Project Management PMI/Prince2 or similar certification is a strong asset
  • Consulting and/or service delivery experience is an asset
  • Readiness to travel 50%
  • Very strong oral and written Spanish and English communication abilities.
  • Additional command on Portuguese language is an asset
  • Ability to share excitement, motivate and enable staff externally and internally
  • Excellent communication skills
  • Delivery experience spanning from mid-market accounts to large enterprise accounts in the Telco space is preferable

If this sounds like the role for you, please click 'apply now' at the top of the page to submit your application. 

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