Platform Operations Specialist

India | Durgapur, India
Job ID: 26193

Job Description

Position at CloudBlue


Platform Operations Specialist


Platform Operations Specialist


Do you crave the creativity and freedom of a startup but the stability of a large, established company? Are you seeking the autonomy to take risks, make decisions and drive business success? Do you want to accelerate your career to the next level?


Ingram Micro Cloud, a business unit of Ingram Micro, powers the world’s largest cloud marketplace, and is committed to helping our partners accelerate their digital business success by leveraging our hyperscale platform technology, infinite ecosystem of cloud solutions from the biggest innovators in the tech industry, and go-to-market support and resources to increase adoption and growth.


As we continue to expand our team of passionate and high energy IT professionals to support our Global Cloud Service Infrastructure and applications. If you want to work on challenging projects utilizing the latest technologies as we transition our traditional on-prem workloads into the cloud, this is the place for you!


We invest heavily in technology and encourage and provide for our employees to do so with vendor training, internal training, courses, seminars, webinars and more.


Ingram Micro’s mission is to help businesses to fully realize the promise of technology. Touching 80% of the technology used every day around the world, no other company delivers the full spectrum and scale of global technology to businesses around the world. With almost $50 billion annual revenue in 50+ countries and 32,000+ associates worldwide, Ingram Micro’s global infrastructure and deep expertise in platform technology, cloud, and mobility enable our customers to operate efficiently and successfully in the digital economy.


We are looking for a Platform Operations Specialist with experience operating large distributed systems. Your main role will be operating pre- and production environments that support products rollouts, Staging, demo and lab systems, integration components with external systems (SAP, BI, and other external systems it may integrate with). This will include platform support and maintenance, monitoring of platforms health, housekeeping, making sure it operates correctly, data integrity and consistency; constantly improving DevOps approach to maintain systems, automating manual processes; processing escalations from internal teams related to cloud platforms and its components. This role involves analyzing system logs to identify potential issues with cloud platforms and formulate elegant technical solutions working closely with development teams.



  • Perform implementation and deployment of new technologies and platform updates and components;
  • Support product rollout projects
  • Maintain pre-production platforms, validating updates and new functionality;
  • Process escalations from internal teams and escalate issues further to responsible teams;
  • Prepare deployment, configuration and processes documentation;
  • Monitoring systems health and improving monitoring process;
  • Automating manual processes by developing corresponding tools;
  • Participating in design review performed by development teams to make sure they deliver tools and features that are aligned with current systems state;
  • Cooperate with other teams and actively encourage strong working relationships;



  • 5 years+ of experience as a System Administrator or related position
  • 3+ years of experience operating OSS/BSS systems
  • Clear understanding of cloud technologies and offerings from Azure, AWS and GCP
  • Excellent interpersonal, facilitation, and communication skills
  • Deliver results doing what it takes to get things done on time
  • Work autonomously with minimal supervision
  • Able to thrive in a fast-paced environment with strong teamwork abilities
  • Demonstrated strong written communication and speaking skills
  • Fluent in English written/verbal communication

Must have skills:

  • Good Server Administration skills – CentOS, Redhat, Windows Server 2008 & 2012
  • WebServers & Databases – Apache, IIS, MySQL, MSSQL, PostgreSQL
  • Experience working with IaaS/Cloud services of Azure, AWS and GCP
  • Experience working with Git, Jenkins, Terraform, Puppet, Chef and Ansible
  • Experience working with backup and monitoring tools such as Zabbix, Prometheus
  • Experience working with, configuring and troubleshooting, Linux & Windows systems including services such as Active Directory, LDAP, DNS, iptables
  • Experience writing scripts in Python and Power Shell
  • Experience writing SQL queries;
  • Understanding of network routing, switching and load balancing technologies
  • Understanding of High Availability and clustering technologies
  • Able to work in a very fast paced environment and provide significant contributions both individually and as part of a greater team.
  • Able to learn and adapt to new services, systems, and technologies in a dynamic technical infrastructure.
  • Writing and maintaining technical documentation
  • Direct working experience with enterprise scale cloud and data center consolidation, modernization, and/or virtualization environments

Nice to have skills:

Experience working with Odin Automation and Ensim systems

Azure, LPI, Microsoft, Postgres, MSSQL certifications would be a big plus;


*Ingram Micro is committed to hiring and promoting the most qualified applicants for available positions. To achieve this goal, the Company, where permitted by law, will conduct background investigations on all candidates considered for this opening*



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