(i.e.., Architect, Developer, DBA, etc.) Site Support

Engineering Indianapolis, Indiana

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Description

Position at Apexon

Company Description:

Apexon is a digital-first technology services firm backed by Goldman Sachs Asset Management and Everstone Capital. We specialize in accelerating business transformation and delivering human-centric digital experiences. For over 17 years, Apexon has been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation.

Required Skills:  

  • Site Support experience (virtual and/or on-site)
  • Proficient Critical Thinking
  • Competent Problem-Solving
  • Over-the-Shoulder Troubleshooting
  • Proficient Verbal Communication Skills
  • Proficient Written communication Skills
  • Expert Teaming Skills
  • Expert Soft Skills
  • Competent Microsoft office (Word, excel, PowerPoint)
  • Competent SharePoint
  • Competent MS Teams
  • Proficient at learning new applications

Preferred Skills:

  • Child Support Experience
  • Salesforce Experience
  • Attention to Detail
  • IT Experience
  • System Training

Responsibilities:

  • Provide Over-the-Shoulder On-Site Support
  • Attend Daily Meetings
  • Report Key Issues/Trends/Resolutions from Offices
  • Identify Trends
  • Track Daily Interactions
  • Hold Daily On-site Meetings with Staff
  • Work and Communicate with Other Site Support Staff and Project
  • Apply Critical Thinking to Problem Solve
  • Advocate for the System
  • Know Resources Availability
  • Utilize Resources
  • Travel Required

Disclaimer:
If you feel that this is a good match for your skillsets, please submit a current word version of your resume along with a cover letter describing your skills, experience and salary expectations. We are an Equal Opportunity Employer (EOE). You can read our job applicant privacy policy here .

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