Technical Lead- Platform Services

Information Technology Pune, Maharashtra


Description

Job Description: Tech Lead - Platform Services

Description:  Total 10+ years’ experience, specialized in Microsoft Platform services, design, and deployment of platform architecture. Leading platform operations ~ 10K users based in multiple geography.

India time day shift, flexible to stretch as per business needs & priorities.

Essential skills:

  1. Extensive Active directory knowledge - Active Directory, DNS, Group Policy, Disaster recovery, backup/restore
  2. Extensive Microsoft 365 platform knowledge (Exchange Online, AzureAD, Intune, Teams, SharePoint, Security & Compliance)
  3. Migration of tenants, users, objects, emails etc.
  4. Knowledge on email security gateway - SPF, DKIM, DMARC, inbound/outbound mail flow
  5. Knowledge on SCCM/endpoint management
  6. Understanding security concept like, EDR/XDR, conditional access policies, WIP/AIP, software compliance
  7. Multiple M365 tenant management, license management
  8. Public DNS management

Experience working on technologies:

  1. On-prem active directory
  2. Microsoft 365 platform including Enterprise Mobility & Suite (EMS)
  3. Knowledge of Exchange online & SharePoint Online & associated technologies
  4. Should have performed migrations for mid-size organization.
  5. PowerShell scripting knowledge for automation
  6. Intune administration expertise

Responsibilities:

  1. Lead a team & operations of Platform services.
  2. Responsible for incident and change management following the KPI/SLA for incidents/changes.
  3. Undertake creation of regular service reports generation as required (adoption/license usage/ renewals, etc)
  4. Candidate should know the work process of support experience endpoint management solutions ( Intune, SCCM, Jamf, etc)
  5. Regular health check for Active directory, Microsoft 365 & Email security gateway
  6. Generate various reports like, inactive users, password expired users, separated users, etc
  7. Provide L2 & L3 level support to engineers in case required\
  8. Design solutions for new deployment
  9. Vendor management
  10. Automation to reduce daily work and focus on new deployments

 

Qualifications:

  • Bachelor’s Degree in IT of relevant
  • Certifications in Microsoft platforms