Software Engineer in Test

R&D / Engineering Cochabamba, Bolivia


Software Engineer (Test)

Location: Cochabamba, Bolivia.

At NICE CXone we build one of the best digital-first contact centers on a cloud native platform proven by 30+ years of leadership in the customer service and contact center space.  Our team is guided by a deep commitment to genuine customer satisfaction, environmental sustainability, and good corporate citizenship. We operate in over 30 countries around the globe, and we are deeply involved with our local communities, giving back throughout the year and as part of special projects.

As a Software Automation Engineer, or as we call you Software Engineer in Test, a typical day in your life with us would look like this:

  • Develop test frameworks and tools
  • Develop functional automated tests for your team’s feature work
  • Develop and run performance tests and other non-functional tests
  • Perform peer code reviews
  • Find and create bug reports on feature work
  • Manage and validate fixes/create automated tests for customer found bugs
  • Review daily or pipeline automation test executions
    • Investigate failures
      • write applicable bugs for failures
      • fix false failures (refactor tests)
  • Validate bugs assigned to you
  • Attend and contribute on SCRUM ceremonies like team stand ups and retrospective meetings

We offer:

  • A great place to innovate
  • A team atmosphere
  • A challenging application to help you boost your skills
  • A place to learn and grow with new software technologies
  • A place to improve your English and development skills

We want someone that is:

  • Willing to learn and grow with our company
  • Understanding of quality practices and policies
  • 1 year+ of experience in software development and automation
  • Experience with using test automation tools
  • Experience writing SQL, writing and reading SQL statement
  • Understanding of the following test types: Functional, Usability, Load, Stress, Integration, Data validation, Performance, Automated testing and Regression
  • Has a working foundation in one of the following languages: .NET/C#, Java, or Python

You might also have:

  • DevOps experience
  • Experience with call center technologies
  • Cloud experience, AWS preferred

This is a good fit for you if you:

  • Are passionate about quality and driven to accomplish the company’s goals
  • Can develop and execute a complete test automation strategy for assigned products and features
  • Can design and execute maintainable test automation based on business requirements and functional specifications
  • Can interact closely with the team offering suggestions and ideas for improving the quality of products
  • Can proactively investigate/verify production defects and continuously improve regression suites
  • Can communicate in an effective and professional way
  • Willing to learn
ABOUT NICE CXone: NICE CXone makes it easy and affordable for organizations around the globe to provide exceptional
customer experiences while meeting key business metrics. NICE CXone provides the world’s #1 cloud customer experience platform, combining best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence
on an Open Cloud Foundation. NICE CXone is a part of NICE (Nasdaq: NICE), the worldwide leading provider of both cloud and on-premises
enterprise software solutions.

NICE is committed to provide an environment based on equal opportunity for all qualified applicants and employees. It is the policy of NICE to afford equal employment opportunities to qualified individuals, regardless of age, race, color, creed, religion, citizenship, ancestry, national origin, sex, gender, pregnancy, mental or physical disability, marital status, veteran status, service in the Armed Forces, sexual or affectional orientation, atypical hereditary cellular or blood traits, genetic information, status as a victim of domestic or sexual violence, and/or any other status protected by any applicable federal, state and/or local statute or regulation.