Software Engineer

R&D / Engineering Seattle, Washington San Diego, California Austin, Texas


Software Engineer
Location: Seattle, WA, San Diego, CA, Austin, TX

As the world’s leading Contact Center as a Service company, NICE CXone serves contact centers, customer service centers, 911 centers, government entities, non-profits among many other companies globally.  NICE CXone is the first to market with a complete Cloud offering that covers all the needs traditionally covered by on-premise providers.  Our solutions not only involve complex software and networking but have expanded to fill robotic automation and artificial intelligence.  We’re constantly expanding the horizon of what a contact center solution should be in a hyper-connected world.

Our team is building an exciting new platform that will more cohesively bring all NICE CXone solutions together.  As we accelerate our growth together with partners and a developer-friendly ecosystem, the need to further mature our core platform has become a priority.  While these new platform capabilities offer a new range of possibilities, we need someone who is hungry to executing on our mission of improving people’s lives by powering great customer experiences.

To Land This Gig You'll Need: 

  • Bachelor’s degree in Computer Science, Business Information Systems or related field or equivalent work experience is required.
  • 3+ years’ experience in software development, primarily in native mobile applications
  • Experience with iOS platform, XCode, and Mobile Application development
  • Experience with the Swift language
  • Working knowledge of unit testing and test automation
  • Working knowledge of user stories and use cases

Bonus Experience: 

  • Experience with the Android platform and either Kotlin or Java
  • Experience with Objective-C
  • Experience consuming Web APIs
  • Experience with/knowledge of agile development processes
  • Experience developing SDKs that integrate with customer’s native applications

ABOUT NICE CXone: NICE CXone makes it easy and affordable for organizations around the globe to provide exceptional customer experiences while meeting key business metrics. NICE CXone provides the world’s #1 cloud customer experience platform, NICE CXone™, combining best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE CXone is a part of NICE (Nasdaq: NICE), the worldwide leading provider of both cloud and on-premises enterprise software solutions.



NICE is committed to provide an environment based on equal opportunity for all qualified applicants and employees. It is the policy of NICE to afford equal employment opportunities to qualified individuals, regardless of age, race, color, creed, religion, citizenship, ancestry, national origin, sex, gender, pregnancy, mental or physical disability, marital status, veteran status, service in the Armed Forces, sexual or affectional orientation, atypical hereditary cellular or blood traits, genetic information, status as a victim of domestic or sexual violence, and/or any other status protected by any applicable federal, state and/or local statute or regulation.