Office Administrator
Description
Office Administrator Summary
The Office Administrator plays a critical role in creating a welcoming, professional, and seamless experience for employees, visitors, customers, and business partners across the organization. Serving as the first point of contact for INCOG, this position supports the day-to-day operations of the business from the front desk while helping foster a positive and engaging workplace culture.
The Office Administrator provides broad administrative and operational support across all departments, helping ensure efficient coordination, communication, and exceptional service throughout the organization. As the company continues to grow, this role will have opportunities to expand its impact by supporting strategic initiatives and key members of the Executive Leadership Team.
Front Desk & Visitor Experience
Serve as the primary point of contact for employees, visitors, vendors, candidates, and clients entering the facility
Manage visitor check-in processes, badge creation, and adherence to site security procedures
Answer and direct incoming phone calls, emails, and general inquiries in a professional and timely manner
Office Operations
Maintain common areas, conference rooms, breakrooms, and front lobby spaces to ensure a professional and welcoming environment
Coordinate office maintenance requests and partner with facilities, vendors, and service providers as needed
Monitor and maintain inventory of office, kitchen, and workplace supplies
Administrative Support
Provide administrative support to leaders and functional teams as needed, including scheduling assistance, document preparation, data entry, and coordination of business activities
Support onboarding activities by preparing workspaces, coordinating welcome materials, and assisting with new hire logistics
Assist with company communications, employee recognition programs, and special projects
Meeting & Event Support
Coordinate logistics for internal meetings, training sessions, customer visits, and company events
Arrange catering, room setup, materials preparation, and visitor accommodations when required
Job Requirements
Excellent verbal and written communication skills
Strong customer service mindset and professional presence
Ability to manage multiple priorities in a fast-paced, high-growth environment
Demonstrated proficiency with Microsoft Office 365, including Outlook, Teams, Word, Excel, and SharePoint
Ability to exercise discretion and maintain confidentiality when handling sensitive information
Minimum of 3 years of administrative, office management, workplace experience, or customer-facing support experience in a professional environment
Additional info about INCOG BioPharma Services:
At INCOG BioPharma we have built a world-class CDMO for parenteral injectable drugs. Our culture and priorities are different by design: focused on building long-term value for our customers, we are committed to a service-culture mindset, technical excellence, and a collaborative and team-centered approach to doing business.
If you crave the challenge of creating systems from scratch and believe you have insights for a better way of doing business, which benefits customers by ensuring quality outcomes and accelerating their route to market, we want to hear from you. Unless otherwise specified, all positions are based out of our Fishers, IN offices. Please note, we are a smoke-free campus.
INCOG BioPharma is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at INCOG BioPharma are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy), age, physical disability, sexual orientation, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.
Qualified applicants must be authorized to work in the United States on a full-time basis. INCOG will not provide support for or sponsor work authorization or visas for this role, including but not limited to F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1.
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