Account Director

Agency Marketing Chicago, Illinois

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Description

Join Our Team as an Account Director at Impact, a Nationally Recognized Best and Brightest Workplace!       

The Account Director plays a critical role in the client relationship, acting as a strategic partner and trusted partner to our clients.

In this role, you are responsible for providing mentorship to a team of Account Managers. You will lead your team through clients’ business challenges, goals and oversee the success of our longstanding partnerships.       

The Account team will be held accountable to manage the full delivery of the scope of work with standards of quality and accuracy within timelines as well as being on budget.
 
The Account Director is the person to whom the Account Managers look for support, guidance, and counsel.

About Impact's Managed Marketing Division: At Impact, we take pride in being a full-service agency that caters to all our clients' marketing needs. When you become an Impact client, you gain access to our entire team of creative minds, strategic thinkers, and insightful analysts. We kickstart our client engagements with a comprehensive strategic plan tailored to their unique goals. As our clients' goals and needs evolve, rest assured that we possess the skills, experience, and services to meet their evolving requirements.       

Our Comprehensive Solutions Include:       

- Website Design & Development
- Automation
- SEO
- Content Marketing
- Photography and Video
- Digital Branding
- Market Research & Analysis
- Paid Media & Paid Search
- App Design & Development
- Business Consulting       

       
       
Responsibilities

- Maintaining a high level of performance of the Account team
- Facilitates Account Managers in their overall success, including building out growth plans and providing clear guidance
- Overall growth and development of accounts
- Pro-actively engages with internal team and clients on projects to mitigate issues, respond to clients in a timely manner and resolve issues that arise
- Being sufficiently informed and personally involved, ensuring sound planning, good service and a solid client/agency relationship
- Plans and develops budget and overall process recommendations  
       
Things We Are Looking For      

- 5+ years agency experience
- Prior experience in an Account Director role or a role of similar responsibilities
- Management and/or mentorship experience
- Demonstrable experience in negotiation and meeting client requirements
- Solid understanding of budgeting and reporting on progress
- Strong communication and interpersonal abilities with aptitude in fostering long-term relationships   
- Experience in managing large book of business preferred, but not required    
 
Benefits 
- 20 days of PTO 
- 12+ paid holidays 
- 7 Paid Sick Days  
- Paid Maternity & Paternity Leave 
- Comprehensive Health, Disability Life, Dental and Vision Plans 
- 401(K) match & retirement plans based on company performance  
- Continued education reimbursement 
- On-going training & development opportunities 
 
Join us at Impact, and be a part of our dynamic, innovative team!       
#LI-Onsite      

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