Director, Site Reliability Engineering
Description
About IGN IGN Entertainment is one of the leading Internet media companies focused on video games and entertainment. IGN reaches more than 360 million monthly users around the world and is followed by more than 58MM social and YouTube followers. IGN also publishes daily content on 36 platforms including TikTok, Twitter, Facebook, Instagram, and Snapchat Discover. Established in 1996, IGN is headquartered in Los Angeles, with offices in New York and London. IGN content is localized in 20 languages and 110 countries and hosted on websites and native applications on mobile, connected TV, and Xbox and PlayStation platforms.
The Opportunity
We are seeking a highly experienced and dynamic Director of Site Reliability Engineering to lead our organization's technical infrastructure team. The Director will oversee the design, implementation, and maintenance of our technical infrastructure to ensure reliability, scalability, and security. This role requires a strategic thinker with exceptional leadership skills who can drive innovation and efficiency across our infrastructure operations.
This is an exciting opportunity for a strategic leader to make a significant impact on our organization's technical infrastructure and drive innovation in a fast-paced environment. If you are passionate about building and managing scalable, reliable, and secure infrastructure solutions, we encourage you to apply.
Key Responsibilities:
- Strategic Leadership:
- Develop and execute the strategic vision for the organization's technical infrastructure in alignment with business objectives.
- Provide leadership and guidance to the technical infrastructure team, fostering a culture of collaboration, innovation, and excellence.
- Drive continuous improvement initiatives to optimize infrastructure performance, reliability, and cost-effectiveness.
- Infrastructure Design and Implementation:
- Lead the design and implementation of scalable, high-performance technical infrastructure solutions to support the organization's growth and evolving business needs.
- Evaluate emerging technologies and trends to identify opportunities for innovation and optimization within the infrastructure landscape.
- Ensure that infrastructure designs adhere to industry best practices and compliance standards.
- Operational Management:
- Oversee the day-to-day operations of the technical infrastructure, including monitoring, maintenance, and troubleshooting activities.
- Establish and enforce operational policies, procedures, and standards to ensure the reliability, security, and availability of infrastructure services.
- Develop and maintain disaster recovery and business continuity plans to minimize service disruptions and mitigate risks.
- Team Development and Management:
- Recruit, mentor, and develop a high-performing site reliability team, fostering professional growth and skills development.
- Provide coaching and feedback to team members to enhance their performance and productivity.
- Foster a collaborative and inclusive team culture that values diversity and promotes employee engagement.
- Stakeholder Engagement:
- Collaborate with cross-functional teams, including IT, engineering, and business units, to understand infrastructure requirements and priorities.
- Communicate effectively with executive leadership and key stakeholders to provide updates on infrastructure initiatives, performance, and challenges.
- Build strong relationships with external vendors and partners to leverage their expertise and resources as needed.
Qualifications:
- Bachelor's degree in computer science, engineering, or related field; advanced degree preferred.
- Proven experience (8+ years) in technical infrastructure management, with at least 3 years in a leadership role.
- In-depth knowledge of cloud computing technologies (e.g., AWS, Azure, GCP) and infrastructure-as-code principles.
- Strong understanding of networking, virtualization, storage, and security technologies.
- Experience with DevOps practices, CI/CD pipelines, and automation tools (e.g., Terraform, Ansible, Jenkins).
- Excellent leadership, communication, and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Relevant certifications (e.g., AWS Certified Solutions Architect, CISSP) preferred.
Our Culture and Values
At IGN, we believe diversity stimulates creativity, promotes the exchange of new ideas, and enriches our personal and professional lives. We are committed to championing diversity in all we do, weaving fairness and equity into the fabric of our organization, and achieving a safe, welcoming, inclusive, and antiracist culture where everyone belongs and everyone can thrive.
Here’s the good stuff about us…
- You’ll make an impact. We reach 360 MM monthly unique users. We’re big time, but we’re not afraid to give you real opportunities to be epic and make a difference immediately.
- We’ve got a big presence, but a small team.
- We have fun. It’s all about games and games are fun. Anyone can offer a casual work environment, flexible hours, and benefits. We can offer that and a place where you can squad up with your coworkers in the arcade/game room.
- We’re passionate about what we do. IGN employees understand our users, because they are our users. We have a personal interest in providing the best possible product.
IGN offers competitive salaries in addition to robust health and wellness focused benefits including medical, dental, vision, life and disability benefits; Flexible Spending accounts, 401(k) with company match, an Employee Stock Purchase Plan, Pregnancy and Parental leave, Family Planning Support via Maven, Flexible Time Off, Volunteer Time Off, Fitness Reimbursement as well as employee-focused engagement and education programs, including Employee Resource Groups and company-sponsored events. If you’re seeking a dynamic work environment where you can see the direct impact of your performance, then IGN is the place for you.
IGN is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Salary Disclosure: Ziff Davis provides a range for the base pay. Factors that may be used to determine your actual pay may include your specific job related knowledge, skills, experience, and geographic location. The base pay for this position ranges from $180,000 to $210,000, plus incentive compensation (for eligible roles only), 401K with company match, medical, dental, vision, and life insurance, short and long-term disability, and a flexible time off policy.