IDEA Public Schools Careers

Medical Plan Administrator

Mission:

To effectively develop IDEA’s Team & Family, the Talent Development Training Manager will help create and execute cross-team alignment of training systems, logistics, and communication that are used by all IDEA staff. They are an expert at planning and executing training logistics, and they provide resources, training, and coaching to staff responsible for the execution of training in all seven IDEA Texas regions.

Supervisory Responsibilities:

None 

Location:

This is a full-time remote position for Texas  with preference given to candidates who live in Austin, El Paso, Houston, Permian Basin (Midland/Odessa), Rio Grande Valley, San Antonio, and Tarrant County (Fort Worth).

Travel Expectations:    

Some travel is required and expected. 

What You’ll Do – Accountabilities 

Essential Duties:

• Administer IDEA’s medical plans and support employees by managing daily processes such as qualifying life events (QLEs), National Medical Support Notices (NMSNs), and resolution of complex employee inquiries through the ticket management system.
• Partner with Benefits Analyst and carriers to ensure accurate premium deductions, monthly billing reconciliation, and issuance of credits or charges; investigate shortages and overages to identify root causes and implement corrective actions. 
• Collaborate with the HR Shared Services team to notify employees on leave about premium payment responsibilities, facilitate collection of premiums, and ensure accounts remain current throughout the leave period. 
• Maintain, audit, and validate benefits data across systems to ensure accuracy in eligibility, payroll deductions, and billing; proactively address discrepancies and support data integrity efforts. 
• Serve as the primary liaison with carriers and the broker to ensure compliance with ACA, ERISA, COBRA, HIPAA, and state regulations; maintain required documentation and support audits and filings. 
• Support the Benefits Analyst with trend analysis, utilization tracking, and reporting; provide data insights that inform benefit strategy, cost management, and leadership decision-making. 

Additional Duties and Responsibilities:

• Additional Duties as assigned

Knowledge and Skills – Competencies

• Make Strategic Decisions: This team member makes informed decisions by gathering reliable information, asking clarifying questions, and evaluating multiple options. They thoughtfully align their choices with team objectives, current responsibilities, and the broader mission of the organization.

• Manage Work and Teams: This team member ensures their direct reports have clear, measurable goals with defined benchmarks and success criteria. They actively monitor progress, intervening as needed to keep work on track, while balancing leadership responsibilities with their own individual contributions through effective scheduling.

• Grow Self and Others: This team member demonstrates self-awareness by actively seeking and thoughtfully responding to feedback with curiosity and a growth mindset. They identify development areas, implement feedback when appropriate, and pursue opportunities to build their knowledge and skills. 

• Build a Culture of Trust:  This team member proactively builds strong personal and professional relationships with individual stakeholders and regularly seeks feedback to improve their work experience. They create a supportive environment where others feel safe to take risks and learn from mistakes without fear of retribution.

• Communicate Deliberately: This team member communicates thoughtfully by anticipating potential misunderstandings and providing necessary context to ensure clarity. They leverage structured communication channels to address challenges, ask meaningful questions, and guide conversations toward solutions, while actively listening to the concerns of others.

Additional Skills:

• Strong analytical skills and a thorough knowledge of plan designs
• Proven ability to work effectively in a team environment with associates.
• Effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.
• Excellent communication and organization skills.
   

Required Education & Experience:

• Bachelor's degree in human resource management or related field, and three to five years of related benefits or employee benefits administration experience.
• Knowledge of all pertinent federal and state regulations, filing and compliance requirements, both adopted and pending, affecting employee benefits programs, including the ACA, ERISA, and COBRA.
   

Preferred Education and Experience:

• SHRM-CP or SHRM-SCP and CEBS professional designations preferred
• Payroll Processing or Accounting Experience preferred. 

Physical Requirements:

• Must be able to sit for extended periods of time without being able to leave the work area.
• Must be able to work independently with minimal supervision.
• Must be able to lift and carry or otherwise move 15 pounds (occasionally)

What We Offer:

Compensation & Benefits:

Salaries for people entering this role typically fall between $58,400 and $67,200, commensurate with relevant experience and qualifications and in alignment with internal equity. This role is also eligible for performance pay based on organizational performance and goal attainment.

Additionally, we offer medical, dental, and vision plans, disability, life insurance, parenting benefits, flexible spending account options, generous vacation time, referral bonuses, professional development, and a 403(b) plan. You can find more information about our benefits at https://ideapublicschools.org/careers/benefits/.

* IDEA may offer a relocation stipend to defray the cost of moving for this role, if applicable.

Application process:

Submit your application online through Jobvite. Please note that applications will be reviewed on an ongoing basis until the position is filled. Applicants are encouraged to apply as early as possible.

Learn more about IDEA 

At IDEA the Staff Experience Team uses our Core Values to promote human connection and a culture of integrity, respect, and belonging for all Team and Family members.  Learn more about our Commitment to Core Values here: https://ideapublicschools.org/our-story/#core-values