Client Service Assistant - Employee Benefits
Description
In this position, the ideal candidate will begin their insurance brokerage training and development journey is responsible for supporting assigned service teams by providing excellent service and deliverables to internal stakeholders in accordance with Hylant standards.
In This Role You Will Execute On:
- Grow and develop knowledge in insurance as well as Hylant’s servicing tools and processes to obtain Life & Health Insurance License.
- Cross train to support all benefit functions (implementation, advocacy, compliance, marketing, member engagement, health strategies, and data analysis).
- Provide high volume tactical client service support to client service teams as requested. Such as:
- Running reports and distributing to internal teams.
- Review, audit, and enter information into appropriate systems
- Liaise with external partners to maintain client information in appropriate systems
- Gather, compile, and internally distribute information to support client deliverables
- Assist in the preparation, printing and binding of client presentations and other deliverables
- Provide backup to local administrative support as requested.
- Perform other duties and special projects as requested.
In This Role You Will Need:
- High School Diploma or equivalent required; associates or bachelor’s degree preferred.
- No prior experience required; internship or exposure to a professional work environment preferred.
- Ability to obtain and maintain Life and Health Insurance License.
- Proficient in Word, Excel, PowerPoint and Outlook
- Ability to organize, plan and prioritize with effective results
- Intermediate to advanced communication skills, including listening, speaking and writing.
- Must be legally authorized to work in the United States
Why Hylant?
A multi-year recipient of Best Places to Work in Insurance, Hylant is a full-service insurance brokerage with over 20 offices in seven states. And since the founding of our family-owned business over 85 years ago, we made a promise to strengthen and protect the businesses, employees and communities of our client family by embracing them as our own. We’re more than an insurance brokerage firm and you’re more than a client, employee or neighbor. You’re family. And that’s just the way we treat you.
Hylant is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, marital status, sex, age, color, religion, national origin, Veteran status, disability or any other characteristic protected by law. If you have a disability or special need that requires accommodation, please let us know. Hylant participates in E-Verify.
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