Service Assistant
Description
The Opportunity:
The Service Assistant will consistently and effectively provide support to the various disciplines focusing on sales, marketing, underwriting, claims, risk management, accounting, etc. within Hylant Administrative Services (HAS). In addition, the Service Assistant will support the board of directors of our various programs as well as state sales managers and others while continuing to grow and develop insurance knowledge and professionalism to the highest level.
Are You A Match?
The Service Assistant is driven by prompt, accurate and thoughtful support for the various disciplines within Hylant Administrative Services.
In This Role You Will Execute On:
- Be able to master and execute on the daily servicing and processing for the various HAS departments and work in the various systems for the different programs. Items may include, but not limited to:
- Creating new and renewal insurance applications
- Ordering loss runs
- Processing insurance endorsements, cancellations, audits
- Insurance policy review and issuance
- Accurately bill various clients via proper usage within EPIC (Agency Management System).
- Provide prompt, accurate, and thoughtful service to HAS clients, sales team members, other disciplines within HAS, and outside business partners and program leadership.
- Develop and maintain strong relationships with fellow team members, clients, vendors, and business partners.
- Continue ongoing pursuit of insurance knowledge, i.e. Property & Casualty study guides, internal and external training, and education opportunities.
- Perform other duties and special projects as requested.
In This Role You'll Need:
- Team Focus: willingness to cooperate with others to achieve common goals, builds on professionalism, trust, and commitment.
- Attention to Detail: Does not let important details slip through the cracks.
- Coachable: Willing to receive feedback and take appropriate action as needed in a positive manner.
- Work Ethic: Possesses a strong willingness to work hard.
- Organization and Planning: Plans, organizes, schedules in an efficient, productive manner. Focuses on key priorities.
- Adaptability: Adjusts planned work to accommodate an ever-changing environment. Triages multiple demands and competing priorities by gathering relevant information and applying critical thinking skills.
- Communication: Successfully conveys information and expresses thoughts and facts. Demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts.
- Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.
Why Hylant?
A multi-year recipient of Best Places to Work in Insurance, Hylant is a full-service insurance brokerage with 17 offices in seven states. And since the founding of our family-owned business over 85 years ago, we made a promise to strengthen and protect the businesses, employees and communities of our client family by embracing them as our own. We’re more than an insurance brokerage firm and you’re more than a client, employee or neighbor. You’re family. And that’s just the way we treat you.
Hylant is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, marital status, sex, age, color, religion, national origin, Veteran status, disability or any other characteristic protected by law. If you have a disability or special need that requires accommodation, please let us know. Hylant participates in E-Verify.
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