IT Salesforce Solution Architect

Information Technology Broomfield, Colorado Remote


Position at Hunter Douglas Inc.

Position Summary

Responsible to support our SF development team within the IT organization. Will partner with the Hunter Douglas customer experience team to understand business requirements, develop an approach, and transform those requirements into a Salesforce technical design to be worked by our internal dev team or 3rd party provider. They will be well versed in Sales & Service Cloud, Communities, Marketing Cloud, Salesforce Lightning, and Salesforce Visualforce development in order to come up with the right solution to solve the business need. 


Ideally, the incumbent would be commutable to our office in Broomfield, CO and would be hybrid (3 days in office, 2 days work from home). However, we are open to fully Remote (within the US only) for the right candidate.

Essential Duties and Responsibilities

An employee in this position may be called upon to do any or all of the following essential functions. (These examples do not include all of the functions which the employee may be expected to perform.)

  • Develops high level design for solutions in support business requirements, objectives and goals.
  • Guides technical resources during the detailed design and development phase, leading the team from design to solution deployment.
  • Coordinates technical aspects of deployment, including hardware environments, certification, and software deployment.
  • Ensure alignment of program vision with enterprise wide technology portfolio.
  • Interface between business, technology and support teams through developing and improving relationship between the business and IT.
  • Facilitate and coordinate gathering information that results in the definition and documentation of business objectives, requirements and processes.
  • Develop and maintain a deep understanding business process, procedures, solutions and systems.
  • Recognizes strategic application of IT and exploits existing IT assets to maximize return on investment.
  • Leads projects ensuring quality design is implemented to consistently meet business objectives, requirements, expectations and the realization of measurable business benefits.
  • Work with extended IT teams on projects as required.   Good knowledge of sales, marketing and customer support processes is required due to the integrations into ERP and other systems.
  • Ability to work in a constant state of alertness and safe manner.
  • Position requires regular and predictable attendance.
  • Employees are held accountable for all duties of this job.

Education / Experience Requirements

  • Bachelor Degree in computer science or business related major
  • 7-10+ years’ experience with (SFDC) and/or CRM systems which must include 3+ full SFDC implementation lifecycles as well as experience managing SFDC Communities
  • certifications are a plus

Qualifications & KSA’s

An employee in this position, upon appointment, should have the equivalent of the following:

  • Expert knowledge of and hands on experience with platforms, Architecture, Design, Development, Administration and Operational Support required.
  • Expert knowledge in the development and maintenance of platforms.
  • Expert knowledge of how to design and optimize based on industry best practices.
  • Expert knowledge of declarative work, SOQL, custom object development, workflow, triggers, and integration tools.
  • Expert knowledge of configuring and supporting and understanding integration points between, SAP, and other applications.
  • Solid knowledge of and ability to demonstrate systems and business processes within sales, marketing and customer support.
  • Expert knowledge on IT agile, change, release, problem, incident and continuity management processes.
  • Expert knowledge of software development lifecycle processes and typical problems associated with the implementation of information systems, from initial concept through development and implementation to operation and support.
  • Ability to present and communicate persuasively and effectively with senior management.
  • Ability to demonstrate a systematic, disciplined, and analytical approach to problem solving.
  • Ability to quickly learn existing business processes and concepts and combine knowledge from multiple disciplines to improve and optimize business processes.
  • Adept at engaging with the business and having the ability to extract, understand, and document business requirements and translate them into functional and technical designs/specifications.
  • Ability to demonstrate comprehensive understanding of project management techniques and methodologies.
  • Ability to demonstrate a rational and organized approach to the tasks undertaken and an awareness of the need to achieve quality solutions.
  • Ability to demonstrate people management, people development and team building skills.
  • Ability to be self-motivated, take initiative and be able to work in a team-based environment.
  • Ability to take responsibility and shows skill in the management of change.
  • Ability to demonstrate the highest standards of professional behavior in dealing with clients, colleagues and staff.

Additional Information

(Colorado only*) This role has a robust salary range which begins at $140,000 + bonus eligibility up to 10% + benefits

Note: Disclosure as required by the state of Colorado.

About Hunter Douglas

Beautiful design, industry-leading innovation, and a highly entrepreneurial global culture – all parts of your daily life at Hunter Douglas, the world’s leader in home furnishings and maker of iconic architectural products.

Our 100-year history has created a legacy of innovations and achievements. Most recently, we're pioneering exciting new digital technologies that transform stylish window treatments into intelligent smart shades for today's connected homes.

With the resources of a multi-billion dollar company, and the energy and independence of a start-up, Hunter Douglas provides a unique entrepreneurial work environment in which passionate, creative, and cutting-edge thinkers thrive.