Senior Product Manager - Commerce

Product Management Santa Monica, California New York City, New York Seattle, Washington San Francisco, California

Description

Summary

At Disney Streaming, we are experiencing explosive growth, reaching over 100M+ subscribers in only 16 months with the launch of Disney+. As we embark on our continued acceleration across all our streaming services (Disney+, Hulu, ESPN+ and coming soon Star+) we are looking for talent that enjoys working in dynamic and fast paced environments and who can meet opportunities and challenges head on. Collaboration and innovation are key to our success, and as a division within the Walt Disney Company, we have a unique opportunity to bring truly magical experiences to consumers around the world.

We are looking for a senior product manager to deliver the best consumer-facing subscriber experience in the world. As part of the rapidly growing Commerce Product team, you will lead key aspects of our commerce experiences within our Subscription and Billing group by setting vision, goals and objectives, and drive day-to-day management of the utilization of subscription features and data.

What you'll do

  • Establish product strategy and vision for the next generation commerce platform that powers Disney+, ESPN+, Hulu, and Star+ consumer experiences
  • Drive and deliver key valuable features to empower customers while allowing platform to scale and grow
  • Responsible for prioritization of features, while measuring their impact and success
  • Provide domain expertise and leadership for features across various organizations and stakeholders
  • Work cross functionally with members of the product team, legal teams, data & analytics teams, customer service teams, localization teams and more, to identify requirements for new features
  • Collaborate and coordinate with engineering, design, marketing, product leadership, analytics and business insight teams on objectives and business requirements
  • Translate inputs and business needs into detailed product requirements documents and user stories for engineering teams to execute
  • Maintain all necessary JIRA tasks, boards and detailed documentation across teams, as well as all necessary communication to internal stakeholders

What you'll bring

  • You have at least 5 years of product management experience. Subscription product experience preferred.
  • You have experience working with an internationally distributed digital product
  • You have familiarity with the streaming video industry and understand the different value propositions that all the market leaders offer their customers
  • You have experience using JIRA and other product and project management tools
  • You have excellent written and oral communication skills
  • You excel at coordinating multiple projects at a time
  • You're an analytical thinker with strong problem-solving skills
  • You have an ability to make quick decisions to solve complex technical and operational challenges
  • You're familiar with working on projects with distributed teams, making use of technology and process to overcome the challenges of working with remote staff