Student Accounts Advisor
Description
The Opportunity
At Hult International Business School, we believe in empowering our students to focus on their education and personal growth. As a Student Account Advisor, you will play a crucial role in helping students manage their financial responsibilities, ensuring a seamless experience from enrollment to graduation. You’ll act as a financial guide, providing personalized support and creative solutions to keep students on track and financially prepared for their academic journey.
Key Responsibilities:
- Advisory Support: Serve as the primary point of contact for students regarding their financial accounts, offering guidance on payment plans, tuition deadlines, and account balances.
- Problem-Solving: Proactively identify and address any financial issues, such as past-due balances or account discrepancies, while working closely with students to find solutions.
- Financial Counseling: Provide one-on-one consultations, helping students understand their financial options, manage their accounts, and maintain a positive balance.
- Collaborative Communication: Work alongside the finance, enrollment, and student services teams to ensure clear communication with students about financial policies, holds, and next steps.
- Process Management: Oversee and streamline financial processes, including audits, setting up payment plans, lifting finance holds, preparing documents ahead of meetings with students, and managing accounts in line with institutional policies.
- Administrative: Assist with creation of communication templates, deadline reminders, other notifications as necessary, and performs special projects as assigned by local line manager and financial aid.
Ideal Candidate:
- Customer-Centric Mindset: Passionate about helping students succeed, with a focus on providing excellent service and personalized financial advice.
- Strong Communication Skills: Ability to clearly explain financial concepts and processes in an engaging and accessible way.
- Problem Solver: Proactive in identifying financial challenges and offering solutions that fit the student’s circumstances.
- Organized and Detail-Oriented: Capable of managing multiple accounts and staying on top of deadlines and student inquiries.
- Team Player: Collaborates effectively with cross-functional teams to provide seamless service to students.
Why Join Us:
- Be a key player in supporting student success by reducing financial stress and enabling students to focus on their academic goals.
- Work in a dynamic, international environment with a diverse student body from around the world.
- Grow within a team that values innovation, creativity, and collaboration.
If you're passionate about helping students succeed and thrive financially, we’d love to have you on board as part of our dedicated Student Accounts team.
Position start date: October/November 2024
Please note that you must have the right to work in the United Kingdom to be considered for this position.
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About us
Hult is a new kind of non-profit business school that constantly innovates to meet the needs of students, employers, and society in a world that is changing faster than ever before. More than a business school, Hult is a dynamic and multicultural community that educates, inspires, and connects some of the most forward-thinking business talents from around the world.
Hult is a new kind of non-profit business school that constantly innovates to meet the needs of students, employers, and society in a world that is changing faster than ever before. More than a business school, Hult is a dynamic and multicultural community that educates, inspires, and connects some of the most forward-thinking business talents from around the world.
What we do
Hult International Business School is a non-profit educational pioneer and the first triple-accredited US business school. Ranked by the Financial Times, Economist, Forbes, and Bloomberg Businessweek, Hult offers undergraduate, graduate, and executive education programs across its global campuses in Boston, San Francisco, London, Dubai, Shanghai, and New York. The school’s philosophy is that business skills can only truly be learned by doing. By immersing students from all over the world in practical, hands-on experiences from day one, this fresh approach to education is creating a global community of confident, entrepreneurially minded graduates, ready to tackle the challenges of tomorrow.
Solving problems and overcoming challenges is what our students do: all year, every year. We bring together creative, open-minded people from all over the world to find solutions to the world’s most pressing issues by doing business, not just studying it. So they graduate with the skills and the mindset to be ready for anything.
And now we’re looking for a talented workforce that thinks the same way.
We seek to promote an environment for our students, faculty, and staff that welcomes people from all backgrounds, ethnicities, races, religions, genders, sexual identities, abilities, and personal circumstances in a spirit of inclusivity and belonging. At Hult, we believe that it’s through our diversity that we find our strength.
Hult International Business School is a non-profit educational pioneer and the first triple-accredited US business school. Ranked by the Financial Times, Economist, Forbes, and Bloomberg Businessweek, Hult offers undergraduate, graduate, and executive education programs across its global campuses in Boston, San Francisco, London, Dubai, Shanghai, and New York. The school’s philosophy is that business skills can only truly be learned by doing. By immersing students from all over the world in practical, hands-on experiences from day one, this fresh approach to education is creating a global community of confident, entrepreneurially minded graduates, ready to tackle the challenges of tomorrow.
Solving problems and overcoming challenges is what our students do: all year, every year. We bring together creative, open-minded people from all over the world to find solutions to the world’s most pressing issues by doing business, not just studying it. So they graduate with the skills and the mindset to be ready for anything.
And now we’re looking for a talented workforce that thinks the same way.
We seek to promote an environment for our students, faculty, and staff that welcomes people from all backgrounds, ethnicities, races, religions, genders, sexual identities, abilities, and personal circumstances in a spirit of inclusivity and belonging. At Hult, we believe that it’s through our diversity that we find our strength.
Mission statement
We strive to be the most relevant business school in the world. By using our global reach and always being creative, entrepreneurial, and on the cutting edge, our aim is to have a positive impact on individuals and organizations by transforming their management practices. In so doing, we hope to be the business school of choice for existing and aspiring leaders. We will contribute to sustainable growth, helping leaders to integrate commercial success and societal well-being.
We strive to be the most relevant business school in the world. By using our global reach and always being creative, entrepreneurial, and on the cutting edge, our aim is to have a positive impact on individuals and organizations by transforming their management practices. In so doing, we hope to be the business school of choice for existing and aspiring leaders. We will contribute to sustainable growth, helping leaders to integrate commercial success and societal well-being.
Equal opportunities at Hult
Hult is dedicated to actively creating a diverse and inclusive environment and is proud to be an equal-opportunity employer. We are committed to providing opportunities regardless of gender, religion, race, color, sexual identity, disability, ethnicity, age, and all the individual identities that make us unique. If you require any accommodation to assist you in the interview process, please submit this with your inquiry.
Hult offers competitive salaries and benefits in a global, empathetic, and highly multicultural working environment. If you are motivated by the prospect of an international career with a dynamic and forward-thinking school, we’d love to hear from you.
Hult is dedicated to actively creating a diverse and inclusive environment and is proud to be an equal-opportunity employer. We are committed to providing opportunities regardless of gender, religion, race, color, sexual identity, disability, ethnicity, age, and all the individual identities that make us unique. If you require any accommodation to assist you in the interview process, please submit this with your inquiry.
Hult offers competitive salaries and benefits in a global, empathetic, and highly multicultural working environment. If you are motivated by the prospect of an international career with a dynamic and forward-thinking school, we’d love to hear from you.
Legal
Hult International Business School is a 501©(3) non-profit educational organization registered in the Commonwealth of Massachusetts, accredited by the New England Association of Schools and Colleges (NEASC) to award U.S. degrees. Students are awarded a joint U.S. and U.K. degree on successful completion of the program. The U.K. degree is awarded by the Ashridge (Bonar Law Memorial) Trust, known as Ashridge, with which Hult has a strategic alliance.
Hult International Business School is a 501©(3) non-profit educational organization registered in the Commonwealth of Massachusetts, accredited by the New England Association of Schools and Colleges (NEASC) to award U.S. degrees. Students are awarded a joint U.S. and U.K. degree on successful completion of the program. The U.K. degree is awarded by the Ashridge (Bonar Law Memorial) Trust, known as Ashridge, with which Hult has a strategic alliance.