Supervisor Client Engagement

Client Services New York, New York


Description

WHO IS HUDSON ROUGE?   

Hudson Rouge is WPP’s luxury boutique marketing and communications agency, working solely on luxury brands and as the exclusive agency of record for the Lincoln automotive business across all channels. We combine brand strategy, media strategy, activation, digital, social, earned media, production, and analytics to provide exquisitely crafted creativity. We are a small group of people, spread across several offices; New York, Detroit, Shanghai, Toronto, Mexico City and we care for each other as much as we care for our client. We are an agency that prides itself on doing the un-usual and we also look for the unusual talent: people who are excited about doing their best work and want to grow with us.   

    

THE OPPORTUNITY   

    

Supervisor Client Engagement    

    

Could this be you?    

    

The Supervisor Client Engagement works as a part of a team to manage the development and production of integrated advertising programs, interacting with key Hudson Rouge team members and Clients to coordinate and manage the activities necessary to meet the needs of assigned projects. This includes but is not limited to supporting the development of Lincoln integrated communication plans, strategies and creative; supporting Client partners/vendors; hosting weekly status meetings with Clients and managing of project budgets.     

    

Responsible for driving opportunities for growth and partnership between Client, agency and partners, all with the goal of successfully achieving clients’ marketing objectives while delivering creative excellence, effectiveness, savings and efficiency.   

    

Directly reporting to this position is an Assistant Account Executive. The AS will be responsible for mentoring, training, and overseeing the responsibilities of the AAE. Ability to delegate work and lead a small team will be needed.   

    

This position requires outstanding communication and organization skills, excellent project management skills, creative problem solving and the ability to manage multiple responsibilities and deliverables.   

    

    

In this role you will…   

  • Provide Day to Day support for Lincoln Integrated Client team
  • Manage internal processes and collaborations with internal team (Media, Strategy, Creative, Analytics.) Maintain communications with appropriate agency and Client personnel to ensure work is handled in a positive, efficient and timely manner.
  • Facilitate and attend regular media and creative reviews with Clients and agency teams. Manage development of Client meeting presentation materials
  • Manage creative development and production process including delivery of creative for all media channels (Digital, Social, Broadcast, and Print) 
  • Lead review and approval process for all projects, facilitating the movement of work through internal routing system
  • Direct team to ensure deliverables meet strategic objectives, budget, and timing requirements
  • Manage Lincoln Integrated Production Budget
  • Develop production plans that maximize cost efficiencies while delivering creative executions that meet requirements
   
  • Manage vendor, partner and third party relationships on a project level.
  • Create and communicate call reports, meeting recaps and follow-ups.
  • Perform other duties and projects as assigned.

    

You have…    

  • Proactive, excellent attention to detail
  • Strong leadership/project management skills.
  • Strong communication/organization/presentation skills.
  • Possess the ability to reimagine the traditional marketing model to come up with modern/disruptive communication plans and activations 
  • Knowledge of Agency production processes
  • Proficient software knowledge and skills including Microsoft Excel, PowerPoint and Word.
  • Ability to work autonomously 
  • Ability to think strategically and understand performance metrics
  • Relationship building and management skills
  • Bachelor’s degree or equivalent experience preferred. 
  • Minimum 5-7 years of advertising experience preferred.
  • Have physical and mental requirements to meet the above listed job responsibilities.

    

    

DISCLAIMER:   

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job.   

    

As an Equal Opportunity Employer, Hudson Rouge (an operating unit of GTB Agency, LLC.) does not discriminate against applicants or employees because of age, race, color, religion,, gender, sexual orientation, genetics, pregnancy-related status, veteran status, physical or mental disability where the individual is otherwise qualified, national or ethnic origin, or on any other basis where protected by local, state, or federal law.   

The base salary for this position at the time of this posting may range from $60,000 to $140,000. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications.   We offer a competitive benefits package, click here(opens in a new tab) for more details. 

   

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction.    

   

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X   

   

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