Group Director Client Engagement
Description
WHO IS HUDSON ROUGE
We are an integrated, luxury marketing boutique, headquartered in New York with offices in Detroit, Shanghai, Toronto and Mexico City. Founded in 2012, part of WPP and the VMLY&R group of agencies, we specialize in understanding, optimizing, and amplifying the unspoken codes that contribute to the staying power of luxury brands and services.
At Hudson Rouge, we provide a channel-agnostic, integrated approach and broad service offering, to clients in the ultra-competitive luxury sector. We are the exclusive agency of record for the Lincoln automotive business across all channels – and this business is now experiencing a period of rapid transformation, modernization, and evolution. This exciting challenge is about more than just marketing vehicles, it’s about redefining the notion of luxury itself – and the innovations we are developing in terms of lifestyle, experiences and technology (not to mention how we go to market) will profoundly change the course of this iconic 100+ year old brand.
THE OPPORTUNITY
Group Director Client Engagement
In this role you will:
- Foster, strengthen and grow client relationships.
- Help Lincoln connect and build relevance with conquest targets.
- Partner with the Leadership team to find new ways to maintain the agency’s creative soul and reputation for class-leading output.
- Drive the data and tech imperative and understand/prepare for the next wave of marketing innovation.
- Build effective teams by creating strong morale and spirit; fostering open dialogue; creating a culture where the team ‘owns’ and is responsible for their work; defining success in terms of the whole team (share wins and successes); nurturing the agency’s sense of itself as a company of people in which everyone is in it together.
- Negotiate skillfully with both internal and external groups; settle differences with minimum noise; win concessions without damaging relationships; be both direct and forceful as well as diplomatic; gain trust quickly.
- Manage the client fees and scope of work process skillfully, balancing investment with bottomline delivery and by pushing everyone to think and act entrepreneurially.
- Be based at our New York, NY office location.
- Expected to travel, mostly to Detroit for client and intra-agency connectivity.
- Report to Hudson Rouge Global President.
You are/have…
- Experience at a senior level within the advertising and/or marketing industries
- Premium/luxury brand experience
- Fluency in the data, tech, digital and social arenas that are so critical to the success of our clients
- A competitive, energetic and positive attitude – we want our clients to succeed in the marketplace, and we need energy and optimism for Hudson Rouge to succeed (through game-changing and award-winning communications approaches and execution)
- Strong facilitation skills and ability to lead our multi-disciplinary team towards a common (and disruptive!) goal in an agile manner
- A nuanced and agile approach to running the business; you know how to get things done both through formal channels and the informal network; you understand the nature of operating within a big agency group i.e., the origin and reasoning behind key policies, practices and procedures
- A deeply curious person with an appetite for understanding business and industry drivers, competitor activity, brand intel, consumer insights and emerging consumer trends.
- Really insightful. Understanding how people tick and why they do what they do. Discovering and sharing fresh perspectives that have the power to change perceptions.
- Emotional intelligence that helps you lean into the culture of the agency and bring people along with you
- Leadership skills to continuously inspire your colleagues
- Financial and operational understanding, and accountability
- Global awareness (all the better, if you are a global citizen)
DISCLAIMER
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job.
As an Equal Opportunity Employer, Hudson Rouge (an operating unit of GTB Agency, LLC.). does not discriminate against applicants or employees because of age, race, color, religion, gender, sexual orientation, genetics, pregnancy-related status, veteran status, physical or mental disability where the individual is otherwise qualified, national or ethnic origin, or on any other basis where protected by local, state, or federal law.
The base salary for this position at the time of this posting may range from $100,000 to $230,000. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications.