Description

Who We Are:    

New Life is a division of Hinton Transportation Investments, Inc. (HTI). HTI is actively seeking hard-working and growth-oriented individuals that are excited to advance their careers. HTI is a family-owned business with values centered around humility, consistency, and passion. With continuous growth and expansion nationwide, the company is eager to add new, talented individuals to the team!    

• Product Knowledge 
• Continually grow technical, product, and application knowledge of parts essential to the heavy-duty vehicle aftermarket and keep current on new products and product updates to answer customer questions.  
• Suggest sale of related parts when identical replacements are not available.  
• Effectively communicate features, benefits, and warranty policy information to customers. 
• Learn all facets of the heavy-duty truck and trailer parts industry.  
• Sales Expertise
• Maintain current and growing customer accounts.  
• Maintain call volume key performance indicators (KPIs). 
• Maximize sales and gross profit within a defined territory and ensure sales goals are met.  
• Identify opportunities of customer’s future needs to drive sales.   
• Leverage sales force automation tools to identify opportunities within accounts.  
• Communicating opportunities and challenges to management.   
• Customer Service  
• Advise customers and answer questions about products, prices, availability, and product features.  
• Maintain consistent and clear communication with customers both in-person and electronically (phone and email).  
• Engage with customers to determine immediate and long-term needs.  
• Build customer accounts through open and interactive communication. 
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.  
• Maintain an on-going liaison between Wabash Parts and its customers.  

• High School Diploma (or GED) required. 
• Associate’s or Bachelor’s degree (or currently pursuing) in Sales, Marketing, and/or Business, OR 3-5 years of sales, customer service, heavy-duty truck and trailer equipment sales, automotive parts sales or related industry experience required.    
• Proficient in Microsoft Office Suite products with ability to conduct basic database tasks in Excel.  
• Experience with an enterprise resource planning (ERP) system and/or sales force automation tools preferred.  
• Proven ability to make and maintain sales and customer accounts.  
• Excellent verbal and written communication skills.   
• Ability to provide personable and professional customer service.  
• Strong analytical, critical thinking and time management skills. 
• Strong active listening and strategic influencing skills. 
• Demonstrated ability to build strong relationships with all levels of internal and external personnel.  
• Ability to stay adaptable to changing environments and tasks. 

• Must be able to lift/carry 50 lbs. infrequently.    
• Prolonged periods of sitting at a desk and working on a computer. 
• Full-time in office role.
• No travel required.

Benefits:    

• Affordable Medical, Dental, and Vision Insurance 
• Life Insurance/Accidental Death/Long Term Disability – Company Paid
• Supplemental Life Insurance
• 401(k) + Company Match!
• PTO after 30 days
• Paid Holidays after 30 days
• Parental Leave after 6 Months of Hire
• Employee Assistance Program (EAP)

***Employees are eligible for benefits the 1st of the month following 60 days***    

Why work for HTI?    

Hinton Transportation Investments is an industry leader in heavy duty truck and trailer parts sales. The organization has over 30 locations nationwide and globally. Hinton prides itself on internal upward mobility, leading to more opportunities for YOU!   

Hinton Transportation Investments is an Equal Opportunity Employer.