Canadian Accreditation, Functional Lead Quebec All Sectors (Bilingual)

Canadian Accreditation Ottawa, Ontario Toronto, ON Montreal, QC Canada


Description

Position at Accreditation Canada

 

Canadian Accreditation, Functional Lead Quebec All Sectors (Bilingual)


Terms:                 Full-time permanent

Location:     Ottawa, Canada

 

 

Accreditation Canada (AC) is searching for a client engagement minded professional who shares our passion for achieving quality health services for all. In Canada and around the world, we are building a bold and bright future for our enterprise and our clients. If you are looking for a challenge and seeking to be part of something larger than yourself, this position could be for you.

 

As the Functional Lead in all Quebec sectors you will provide strategic oversight across all QC verticals, by addressing operational challenges and being a change management catalyst to ensure programs are delivered efficiently. You will also be responsible for the development and delivery of business plans, ensuring a deep understanding of client’s needs and a firm grasp on the landscape of the assigned health or jurisdictional sectors. We are taking our client’s quality improvement journey beyond just the on-site survey by developing a variety of assessment services and methodologies and providing a variety of audit tools through our IT platform. Be a change management catalyst across CA team

 

 If you’re right for this role, you have a commitment to our bold vision and able to make a positive contribution to our new structure and new approach to accreditation services. You have superior critical thinking skills, team player, comfortable with business development responsibilities and a willingness to develop new skills. The thought of using your stellar people skills and subject matter expertise to coach our clients through a broad array of questions and concerns leaves you energized and excited. Discovering solutions to meet their unique needs and guiding them towards success motivates and drives you. You understand that you are a key factor in the success of our client organizations, and as such, the opportunity to grow our reach makes your day, every day.

 

 

Let’s break it down. Your responsibilities include:

  • Channeling our efforts and organizing our undertakings. We need you to coach and mentor your team on project management skills to survey planning, contract management and other delegated duties
  • Coaching. You’ll build meaningful relationships with new clients and strengthen existing ones, as you support them in their accreditation journey. 
  • Leading and enabling your team in the delivery of services to our clients.
  • Responsible for developing and monitoring a business plan for market growth in specific sector.
  • Staying on top of emerging trends, deepening corporate knowledge and strategizing corporate initiatives in a specific health services area.
  • Contributing to sales and marketing strategies, supported by the market development team, to ensure sustainability and growth of the unit.
  • Quality and standard interpretation.
  • Internal collaboration. You won’t be in this alone. The HSO team is our – and your – greatest asset. Lean on our team’s goldmine of talent and expertise to strengthen you in your role.
  • Contributing positively to the culture of our workplace by staying positive, engaged in the work you do and energized by the difference you’re making.
  • Have oversight of the architecture and negotiation of customized accreditation plans, including education needs, activation services, survey preparation and ongoing support.
  • Always keeping the patient in mind. Your rigorous review of survey reports and subsequent client feedback is relied upon to strengthen the future of their healthcare services.
  • Being a flexible team player. At times, you’ll take off your client services hat and switch gears to support the team wherever it is needed most.

 

You have a unique history. Does it include the education and experience listed below?

  • Master’s degree in a related field, such as Healthcare or Business Administration.
  • 5+ years of progressive and varied experience in client services and business development within the field of healthcare.
  • Are bilingual (English and French)
  • Project Management experience.
  • Change Management Experience
  • Knowledge of the health care environment.
  • Tried and tested assessment, analytical, and critical-thinking skills.
  • Outstanding interpersonal skills. This is key. You’ll be interacting daily with our Accreditation team and with our valued client organizations.

 

You’ll stand out if you...

  • Are a healthcare professional.
  • Bilingual in English and French.
  • People management experience.
  • Are familiar with our Qmentum program and accreditation process.
  • Are available for travel.
  • Are not intimidated by research.

 

Have what we’re looking for? Submit your letter of interest at: https://accreditation.ca/about/careers/apply/ 

 

We are equal opportunity employer and are committed to the principles of Employment Equity. We encourage qualified applications from all genders, including visible minorities, Aboriginal persons, and persons with disabilities. We thank all applicants for their interest; only those selected for an interview will be contacted. Accommodations are available on request for candidates taking part in all aspects of the selection process