Surveyors - Aboriginal Health Services

Surveyor Secretariat / Secrétariat des Visiteurs Ottawa, Ontario


Accreditation Canada (AC) is searching for First Nations, Inuit, and Métis health care and social services providers who share our passion for achieving quality health services for all. We are building a bold and bright future towards ensuring surveys are conducted in a manner of cultural responsiveness and are culturally safe for staff, contractors, clients, and others involved in the survey process.    If you are looking to contribute to the health care and social services field and to communities in a meaningful way this position could be for you. 

Terms: Must be available to participate in a minimum of 10 days of surveying per year (approximately 2 surveys per year). Additionally, some preparation and travel time is required. An orientation to the community visited will be part of survey preparation. Surveyors must also participate in initial training and complete ongoing learning requirements.

Compensation: Surveyors are paid a modest honorarium and reimbursed for travel expenses. They can also earn continuing education credits from the First National Health Managers Association (FNHMA), Canadian College of Health Leaders (CCHL), Royal College of Physicians and Surgeons of Canada (RCPSC), and the College of Family Physicians of Canada (CFPC).

Location: Canada

We are still accepting applications. Recruitment is ongoing. Selected candidates will be contacted by August 31, 2022

As peer reviewers and champions of quality and safety, your responsibilities include:

  • Conducting on-site surveys as a member of a multi-disciplinary team (often teams of 2-3);
  • Assessing the quality of programs and services against standards of excellence and identifying areas for improvement;
  • Sharing your experience and providing guidance on wise practices in the field;
  • Ensuring the survey is conducted in a manner of cultural responsiveness, and is culturally safe for staff, contractors, clients, and others involved in the survey process.

You have a unique history. Does it include the abilities and experience listed below?

  • Currently employed by an organization that is accredited by AC or actively engaged in the health care or social services field.
  • Experience as a mid-level (or higher) health care provider in First Nations, Inuit, and/or Métis health and social services.
  • Knowledge of AC’s programs and accreditation processes (or commitment to learn about these).
  • Experience working with others on governance, service design, and/or quality improvement initiatives.
  • Fluency in English and have excellent communication skills, including strong writing skills and the ability to adapt your communication style to the audience.
  • Outstanding interpersonal skills to create relationships, a positive attitude, and the ability to adapt to unexpected changes.
  • Ability to analyze information and draw conclusions based on direct observation and document review.
  • Strong technology skills, including the ability to operate a computer and use web-based software.

You’ll stand out if you....

  • Are fluent in languages such as Inuktitutand Cree, or other Indigenous languages to be able to speak with elders and create trust with patients.
  • Have clinical experience and a valid professional license.

Do you have what we’re looking for? Submit your CV and a cover letter. If you have questions,  or if you would like to speak to someone about the role and position prior to applying, or after applying, please contact [email protected].

We are an equal opportunity employer and are committed to the principles of Employment Equity. We encourage applications from all qualified persons, including visible minorities, Aboriginal persons, and persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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