Business Systems Analyst

Information TechnologyHybrid Remote, St. Jacobs, Ontario


We have a fantastic opportunity to join our IT Business Solutions team as an Business Systems Analyst.

In this role you will be responsible for the process design/modeling, information design/modeling, documenting changes to the business architecture, requirements analysis and working with the programmer analyst to deliver an accepted solution to the stakeholder.

What You’ll Do:

  • Support the management team/stakeholders in understanding and defining their IT business and system requirements needed to support current and future business applications.
  • Perform a requirement analysis and work with the Enterprise and Technical Architecture, to understand potential solutions to meet the business needs.
  • Prepare process design/modeling, information design/modeling to review with the Manager, IT Business Solution and determine the design solution will best meet the overall business objectives.
  • Working in an agile/scrum or waterfall environment and/or support environment with other Information Technology team members, vendors and business partners will design solutions, based on business requirements.
  • Work with Developers to develop modules based on approved design specifications.
  • Plan unit testing of modules, working with Systems and Regression test teams.
  • Support the business during User Acceptance Testing work closely with other IT team members to ensure architectural integrity and product quality.
  • Prepare all supporting documentation including project estimates, documentation on all changes to business architecture, etc.
  • Dependent on project may be responsible for selecting/procuring services and software from vendors; configuring ‘Off the Shelf’ solutions including interaction with vendors; supporting project team members through the development and implementation stage of projects or support.
  • Ensure deadlines are met with a high level of quality, while adhering to architectural principles and following defined processes.
  • Ensure issues are escalated in a timely and appropriate manner, by establishing good communication and relationships with team members and management.

What we’re looking for:

  • Diploma in Programming or Systems Analysis, 1 to 2 years of experience in IT Business Analyst or System Analyst.
  • Full understanding of multiple SDLCs (Agile/Scrum, Waterfall, etc).
  • Demonstrated understanding of ITIL or Software Development best practices and processes.
  • Strong problem-solving, communication, collaboration, and people skills.
  • Must have initiative, be results-oriented, and able to work independently and in teams.

Home Hardware recognizes the value of a diverse team. We believe that different perspectives, backgrounds, and experiences make us stronger as an organization. Applicants representing the full diversity of communities in Canada are encouraged to apply with confidence. Please let us know if you require accommodation during the recruitment process.

We thank all applicants for their interest, however only those applicants selected for an interview will be contacted.