Senior Business Systems Analyst

Information TechnologyRemote, St. Jacobs, Ontario

Our IT Business Solutions team is looking for a Senior Business Systems Analyst. Reporting to the Manager - IT Business Solutions, you would be responsible for process design/modeling, information design/modeling, documenting changes to the business architecture, requirement analysis and working with the programmer analysts to deliver a strong solution to the stakeholder.

If you have strong leadership skills and can manage the business/system needs of the stakeholders including the leadership team, customers, and end-users, we would love to hear from you!


What you’ll do:

  • Providing leadership, coaching, and mentoring to other team members. Assign tasks based on skills and individual capabilities.
  • Work in an agile/scrum or waterfall environment and/or support environment with other Information Technology team members, vendors and business partners.
  • Design solutions based on business requirements. 
  • The primary deliverable is the Logical and Physical Solution Architecture along with supporting documents such as project estimates. This involves working with Enterprise and Technical Architecture to understand the potential solutions to meet the business needs. 
  • Other responsibilities may include selecting/procuring services and software from vendors, configuring ‘Off the Shelf’ solutions including interaction with vendors, support project team members through the development and implementation stage of projects or support.
  • Must meet deadlines with a high level of quality, while adhering to architectural principles and following defined processes.
  • Must establish a good working relationship with team members and management to ensure that issues are escalated in a timely and appropriate manner.

What we’re looking for:

  • Knowledge of relational databases, experience with Oracle is preferred.
  • Demonstrated strong understanding of ITIL or Software Development best practices and processes.
  • Strong problem-solving, communication, collaboration, and people skills.
  • Must have initiative, be results-oriented, and able to work independently as well as in a team setting.
  • May be required to work irregular hours to support the applications or to meet deadlines.


Home Hardware recognizes the value of a diverse team. We believe that different perspectives, backgrounds and experiences make us stronger as an organization. Applicants representing the full diversity of communities in Canada are encouraged to apply with confidence. Please let us know if you require accommodation during the recruitment process. 

We thank all applicants for their interest, however only those applicants selected for an interview will be contacted.