Insights Analyst

OperationsRemote, St. Jacobs, Ontario

Home Hardware has an exciting opportunity available for an Insights Analyst to join our Retail Operations team. Reporting to the Senior Director, National Retail Sales and Operations, you will be responsible for delivering insights on store performance for the Retail Operations team, making recommendations for implementing improvements to current store level sales tactics, operational best practices and market share opportunities.
This role directly impacts the profitability of our business and that of our Dealer Owners, in providing meaningful and actionable sales and operational insights. If you offer strong interpersonal skills, with advanced data analysis and insights experience in the Retail industry, we would love to hear from you!
What you’ll do:

  • Proactively deliver sales and operational insights by analyzing and synthesizing data from multiple sources (syndicated data, market research, retailer POS, internal data sources, etc.).
  • Provide the Retail Operations team and Dealers with models to aid understanding and targeting store results.
  • Distill key messages through storytelling to various stakeholders.
  • Identify data quality issues and work closely with the IT and Analytics teams by implementing measurable improvements on behalf of the Retail Operations team.
  • Understand business requirements and collaborate with the Analytics team to provide requirements for the development of high business value reports and dashboards.
  • Create and maintain statistically robust models and use standard analysis, reports and model deployment based on the relevant information to ensure maximum benefit.
What we’re looking for:
  • Three to five years analytical experience in forecasting and statistical modelling.
  • Diploma or degree in Business, Data Analytics or Data Science is preferred.
  • Experience in the Retail industry, with familiarity in Hardware / Lumber and Building Material industries.
  • Advanced knowledge of PowerBI, Excel and PowerPoint. Knowledge or CRM is an asset.
  • Analytical problem solver, with knowledge of syndicated third-party data.
  • Strong multi-tasker who can work independently and in a team environment.
  • Solid business and financial acumen and communication skills, both written and verbal.
  • Effective analytic storytelling through presentation of insights in a clear and compelling format.
Home Hardware recognizes the value of a diverse team. We believe that different perspectives, backgrounds, and experiences make us stronger as an organization. Applicants representing the full diversity of communities in Canada are encouraged to apply with confidence. Please let us know if you require accommodation during the recruitment process.
We thank all applicants for their interest, however only those applicants selected for an interview will be contacted.