College of the Holy Cross Careers

Academic Support & Advising

• Provide holistic academic coaching and support; assist students in developing effective skills and habits (e.g., time management, test preparation, reading strategies)
• Refer students to campus resources, as appropriate
• Develop and facilitate academic skill-building workshops
• Assist students in clarifying their academic (major, minor, etc.) and co-curricular interests (study abroad, academic internships, etc.)
• Serve as a first-year student academic advisor as part of the Vocare Advising Program
• Monitor and engage in regular follow-up with students about their progress

Peer Assisted Learning (PAL)

• Oversee and coordinate PAL, a program modeled after Supplemental Instruction (SI)
• Recruit, interview, hire, train, and supervise Peer Assistance Leaders (PALs) and Tutoring/PAL Intern
• Observe and provide feedback to PALs
• Facilitate bi-weekly PAL meetings for ongoing training and support
• Approve PAL timecards
• Oversee PAL marketing and outreach
• Act as a liaison to participating faculty and gather feedback concerning the PAL program
• Collaborate with the Office of Assessment and Research to conduct regular assessment of PAL

ASLR Tutoring 

• Direct various ASLR Tutoring programs, i.e., STEM+E Workshop, Spanish Tutoring, individual matched tutoring
• Recruit, interview, hire, and supervise tutors
• Observe and provide feedback to tutors
• Approve timecards for tutors
• Coordinate the scheduling of tutoring assignments based on the academic expertise levels of the tutors and the academic needs of the tutees
• Act as a liaison to participating faculty and gather program feedback
• Coordinate and maintain our tutoring program’s International Tutor Training Program Certification (ITTPC) through the College Reading and Learning Association (CRLA) 
• Collaborate with the Office of Assessment and Research to conduct regular assessment of tutoring

Passport

• Support the Associate Director in administering Passport, a transition program for first-year students  
• Recruit, hire, train, and supervise Passport Academic Staff (Peer Assistance Leaders) during Summer Passport  
• Design and facilitate Academic Staff training sessions
• Observe and provide feedback to PALs
• Facilitate weekly Academic Staff meetings throughout Summer Passport
• Conduct Passport advising meetings throughout the fall semester

Other Responsibilities

• • Participate in campus-wide initiatives and collaborations with key campus stakeholders to help foster collaboration, including committees and working groups that contribute to academic success
  • Work with ASLR staff to contribute to a culture of teamwork and collaboration 
  • Assist with office operations and support, communication, scheduling, and document management 
  • Perform other duties as assigned 

• Bachelor’s degree required, Master’s degree preferred.
• 1-2 years’ experience in academic support, advising, or student program development at the college level preferred
• Ability to organize and manage time effectively
• Specific experiences that are desirable: working with individual college students to develop academic skills; working and supporting students for whom English is not their first language; creating and facilitating academic support workshops; recruiting, training, and supervising peer tutors in academic content areas
• Specific skills that are desirable: proven ability to coordinate and prioritize details for multiple programs; demonstrated ability to communicate effectively, orally, and in writing with different constituencies (e.g. students, staff, academic administrators, coaches, faculty, parents)