HNI Corporation Careers

Description

• Manage a complex portfolio of key dealers through establishing productive, professional relationships with key personnel in assigned dealer accounts and developing comprehensive understanding of dealers’ business portfolios.  
• Act as the main contact for project and service escalations to nurture strong relationships with dealer partners. Utilize internal connections to resolve issues and advocate for broader process or organizational improvements when needed. 
• Monitor performance challenges and advocate for dealer perspective among HNI Workplace Furnishings functional areas, serving as primary point of contact for account management with one or more functional teams.  
• Coordinate connections between HNI Workplace Furnishings teams and resources to ensure proper support, deploy current strategic objectives, and communicate changes effectively, while implementing marketing strategies in line with brand guidelines, supporting loyalty initiatives and dealer programs, and promoting both new and existing products.  
• Assess and address dealer training needs, cover onboarding for new members, support product launches, and enhance profitability through contract education and optimizing product mix. 
• Collaborate with dealer and local sales team to execute market plans and facilitate existing customer account strategies including presentation content, corporate visits, mock-ups, proposals, pricing, etc.  
• Ensure dealers have access to HNI Workplace Furnishings digital platforms to enhance productivity, accuracy, and customer experience through self-service capabilities. 
• Maintain accurate dealer profiles on digital platforms, assisting with account changes for acquisitions, mergers, warehouse updates, email address changes, and personnel changes. 
• Develop tools and resources for dealer and account management team use, consistent with account management strategic objectives. 
• Participate in activities as appropriate to ensure the success of the organization.   

• Bachelor's degree in Finance, Business, or related field required. 
• At least 2 years' experience in dealer relations, customer service, consultative selling, manufacturing, and project management is required; 4 preferred.  

HNI Corporation (NYSE: HNI) is a manufacturer of workplace furnishings and building products, operating under two segments. The workplace furnishings segment is a leading global designer and provider of commercial furnishings, going to market under multiple unique brands. The residential building products segment is the nation’s leading manufacturer and marketer of hearth products. We offer benefits starting from Day 1. To learn more, visit www.HNIbenefits.com. Our company endeavors to make www.hnicareers.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 563-272-7400 or via email at [email protected] Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.