Senior Consultant - Issues and Crisis

Corporate Affairs London, United Kingdom


Description

Position at Hill+Knowlton Strategies

Senior Consultant, Issues + Crisis – Hill + Knowlton Strategies

ABOUT H+K

Hill+Knowlton Strategies (H+K) is an international PR and communications agency based across 80 offices in 40 countries and working globally with many of the largest multinational companies. We structure and lead our business around industry sector teams to deliver deep industry knowledge for the benefit of our clients. These teams are supported by specialist areas of creative ideas development and strategy, data and analytics, content creation and publishing, corporate affairs and ESG. The people in our agency are constantly evolving and are expected to re-invent their skills and set new standards in the industry.

We are proud to have been awarded Provoke Sabre EMEA Awards: UK PR Consultancy of the Year 2022, EMEA Agency of the Decade, UK 202 Silver Agency of the Year: Campaign Awards, EMEA 202 Gold PR Agency of the Year: Campaign Award.

OUR TEAM

We are the first and only large agency to structure itself around sectors to deliver deep industry knowledge, supported by specialist areas of ideas and strategy, content creation and publishing.

We expect our people to constantly evolve, reinvent their skills and set a new standard in the industry for their role, making our agency the perfect home for an ambitious self-starter.  We work with high profile clients to help them build, protect and enhance their reputations and manage their risks effectively.

Our clients include blue-chip brands, household names and FTSE 100 companies across all sectors.

THE ROLE + RESPONSIBILITIES

  • Take a leading role in developing the global and UK client crisis work, developing best practice relating to client service
  • Be a trusted advisor to clients, add value to client relationships, provide high level strategic counsel and address and manage potential risks for clients, whilst continuing to develop crisis communication strategies and plans for immediate clients and those within the wider H+K London client roster
  • Lead the facilitation and messaging sessions and scenario planning with senior clients and act as a representative for the division in relevant specialist forums or network groups and participate where appropriate in relevant speaker platforms
  • Support development and roll-out of new tools and services and facilitate crisis and media training
  • Provide recommendations and insight to growth strategies for clients, identify new opportunities and play a proactive role in terms of proposal development, pitching and conversion
  • Oversee and support the growth and development of junior team members
  • Responsible for budget monitoring, revenue forecasting and planning, overseeing client budgets and fee negotiation to ensure correct level of profitability

DESIRED ATTRIBUTES

  • Ready to take a leading role to support our clients on the frontline of issues and crisis planning and response.         
  • Strategic thinker, able to thrive in a fast-paced and constantly moving environment, and curiosity and knowledge of the world we live in, the media agenda, and how this applies to our clients. Agency, big brand and cyber response experience are highly desired for the role.
  • Several years experience of crisis communications or corporate issues/reputation management, gained in an agency and/or in-house environment. Excellent written and verbal communication skills and the ability to work quickly to tight deadlines are a must.
  • Have a solid working knowledge and experience in corporate reputation, the media, digital channels/social media platforms and interest in, and understanding of, business issues, news and politics, the successful practitioner will play a leading role in facilitating media and other training for clients.
  • Exceptional writing and communication skills, with strong attention to detail. They will be a well-organised in client project and budget management and can develop pro-active and lasting client relationships.  An eye for new business opportunities with clients and new leads is also essential, as is a proactive approach.

KEY H+K BENEFITS

  • 25 days + (3 days at Christmas) annual leave
  • Comprehensive health insurance (Bupa)
  • SMART pension scheme
  • Heavily subsidised on-site bar
  • WPP employee discount scheme
  • Group life assurance scheme
  • Enhanced maternity + paternity scheme
  • Vouchers + extra day’s holiday for key milestone anniversaries
  • Our dedicated interactive training academy - ‘The Hub’
  • Cycle to work scheme
  • Wellness programmes
  • Weekly social events
  • 2 x volunteer days per year

OUR LONDON OFFICE

H+K employs over 300 people in the UK, and our stunning Clerkenwell offices run over two floors, encompassing a beautiful roof terrace and subsidised bar area, which is a great spot for client meetings and socialising with the wider agency. 

DE&I

We pride ourselves on creating a diverse and inclusive culture where everyone belongs. As a company and as co-workers, we are building a workplace where everyone can reach their full potential. We are an inclusive employer and are happy to consider flexible working arrangements.

EQUAL OPPORTUNITIES

We believe diversity is strength. Our Commitment at Hill + Knowlton Strategies is to combine our employees unique backgrounds, perspective, and experiences to build a more diverse and inclusive organisation that represents all of us and the businesses we work with.  We encourage applications from people of all backgrounds and will consider all applicants regardless of age, gender identity ethnicity, religion or belief, sexual orientation, family or parental status, neurodiversity, and disability status.  We are also happy to provide reasonable adjustments during the application and interview process. Please refer to our Diversity, Equity + Inclusion Recruitment Charter to understand more about H+K’s commitments here.

H+K is Disability Confident Committed and a Dyslexia SMART organisation.  If you require any adjustments to the application or interview process with us, please don’t hesitate to email [email protected]

For more information on H+K: www.hkstrategies.com

Instagram: @hk_londonlife

Twitter: @hk_london