Internal Communications – Account Manager

Automotive Washington D.C., District Of Columbia New York, New York


Position at Hill+Knowlton Strategies

Internal Communications – Account Manager


About you:

We’re seeking an Account Manager to join our growing Internal Communications specialism. As part of Hill+Knowlton, you’ll create innovative communications strategies that help employees reach their full potential across a variety of sectors.

Your background should show us that you’re willing to bring fresh thinking, have a passion for improving the employee experience, and will enhance the quality of client deliverables for even the most complex scenarios. Regardless of your professional background, if this sounds like you, we’d love to speak with you!  

Day-to-day responsibilities:

  • Lead and contribute to internal communications and change projects for large brands and apply best practices to our work in a fast-paced environment;
  • Act as a trusted advisor (including effective questioning, critical thinking, client management and methodology application);
  • Counsel clients based on the employee experience/internal communications landscape and business goals;
  • Demonstrate advanced writing, editing and presentation-development skills;
  • Demonstrate strong project management skills to ensure that client requests are handled in timely and strategic fashion;
  • Supervise staff by mentoring, motivating, coaching, consistently providing feedback; and
  • Ensure that you understand the general business strategy, products and services offered by your clients, as well as issues relating to products, product categories, technologies, primary competition and general issues facing their industries.

More specifically, we’re looking for someone who:  

  • Has interest, exposure, or relevant experience in one or more of the following: change management, employee engagement, communications strategy, internal communications, corporate transformations, or agency.
  • Has experience strengthening corporate cultures and helping employees connect meaningfully with their companies' vision, mission, purpose, and strategy.
  • Has experience with workforce engagement in large-scale change, such as mergers, acquisitions and other major moments of transformation.
  • Has experience with primary and secondary research, including leveraging survey tools, quantitative and qualitative data analysis, and reports development; and
  • Possesses strong understanding of how to communicate with teams and work from both client and agency sides.

Ability to travel as needed

Flexibility to work on-site embedded with clients as needed

Hill+Knowlton Strategies is an international public relations company with over 85 offices around the world.

We believe that every corporation, every brand, every client has a public and today’s public is more powerful than ever before. They have the power to topple CEO’s, reshape corporate and brand strategy, kill products and create unicorns. Today’s public demands truth, transparency and the highest behavioral standards. 

Our client obsession means constantly evolving new products + services to help brands and the public communicate. Always in beta.

At H+K our belief is that the agency is a canvas for everyone to write their own story. This job description is written at a moment in time; whatever role you take at H+K we expect you to evolve that role; it should be different tomorrow than it is today and set new standards in the industry.

Join our team and harness the power of the public.

As an Equal Opportunity Employer, Hill+Knowlton Strategies does not discriminate against applicants or employees because of their race, creed, color, age, religion, sex, disability, sexual orientation, marital status, military status, national origin, or ancestry.