People + Culture Director

Administration New York, New York


Position at Hill+Knowlton Strategies

People + Culture Director

Who We Are

Hill+Knowlton Strategies is one of the world's leading global communications consultancies, partnering with clients from 80-plus offices across more than 40 markets around the world.

Our legacy is undeniable. Nearly 100 years ago, H+K became a founding icon in strategic communications and public relations. We are the category originator, operating today with one of the industry's strongest global networks, serving clients that span industries in the private sector as well as public sector entities around the world.

Under the direction of a new global executive team, including a new Global Chairman and CEO, the last two years have been revolutionary for H+K as we have renewed our growth strategy, operating model, and culture. Despite challenging external conditions, in 2021, we performed better than our large agency network peers, successfully growing our net sales, delivering robust profit, exceeding targets for new business conversion, and growing large client relationships organically year over year.
Core to our vision, strategy, purpose, and progress are our people. Human talent is our product. We know that H+K must be a leading force in the industry - attracting, developing, and retaining the best and brightest talent around the world. Our work is fundamentally multi-disciplinary and creative, drawing on people with great minds and values, a passion for the impact they can have, a strong drive to unlock the potential of our clients, and a commitment to help each other grow. 

As an operating company of WPP, the world's largest publicly traded communications services groups, we will continue to lead in our second century.

Position Overview

To achieve our business transformation goals, our People Obsession must be at the center of everything we do. The Director, People + Culture, reports to the Head of People +Culture for the Americas. In this role you will oversee all people functions within your assigned US based client groups.


This role is located in New York City (Hybrid (1-2 days in the office).



  • Participate in business planning for the region which includes developing and supporting people systems related to staffing, retention, organizational development, performance management and training tactics designed to support business strategies
  • Partner with senior management to anticipate and identify future people-oriented issues to ensure the people strategies are consistent with the current and future needs of the business
  • Influence and coach leadership and management on people decisions (staffing, development, employee relations) ensuring alignment with people strategies, applicable employment laws and to maximize results
  • Manage PC team members


Diversity Equity + Inclusion

         Be a champion and contributing member of the DE+I program/strategy

         Ensure and embrace equitable treatment of all employees

         Act as sponsor and partner in various Employee Resource Groups


Employee Relations

         Provide counsel to managers and employees in dealing with a broad range of human resources policies and procedures, and employee relations matters, balancing company and employee needs to enhance business performance

         Ensure legal compliance with all applicable laws in the United States as well as specific laws for each state and/or city

         Facilitateannual employee engagement survey analysis, presentation, and action planning

         Assist and coach managers regarding progressive discipline, performance, and termination issues

         Lead employee transfers within region and internationally as necessary

         Creates management reports and presentations to keep senior leadership up to date on turnover, performance management, etc.


Compensation, Benefits and Rewards

         Partner with payroll on systems, policies and change management programs

         Provide analysis and reporting of key human resources metrics, using compensation surveys and research, and reporting results

         Familiarity with HRIS system- TalentTree, Workday (coming in 2023)

         Job leveling and architecture lead



• Ensure consistent application of people policies and procedures, salary          administration, job evaluation, performance management, benefit and other plans and programs

         Ensure federal and state rules, regulations and laws which impact on the terms and conditions of employment of all employees are adhered to

         NY Salary Transparency Law compliance lead


Talent Development and Employee Experience

         Liaise with hiring managers and Market Leaders to identify and prioritize immediate hiring needs including leveling, role responsibilities

         Reimagine and develop a dynamic and engaging new hire orientation as well as offboarding and exit interviews

         Analysis and reporting of leaver data, providing recommendations and insight to leadership

         Participate in large-scale strategic projects for NA and Global P+C initiatives

         Develops and delivers learning programs


What You Will Need:

  • 10+ years of HR experience in a complex organization (matrix) developing and leading high-impact people programs.
  • Ability to think strategically and translate concepts into actionable items.
  • Proven ability to build stakeholder relationships.  Advise, consult, and coordinate with senior management regarding organizational plans, succession plans, organizational-wide policies, legal issues, and other issues affecting a dispersed workforce across multiple locations.
  • Strong project management skill in leading and coordinating regional/ global transformation initiatives.
  • Manage complexities and resolve and or appropriately escalate complex issues as necessary.
  • Prior success managing across multiple geographic locations.
  • Some travel required- up to 20%

HK is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, and gender identity, physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.