Director, People & Culture - Greater China

Human resources Hong Kong, Hong Kong


Position at Hill+Knowlton Strategies

About Hill+Knowlton Strategies:

Hill+Knowlton Strategies is an international public relations and communications company with over 85 offices and 2500 employees around the world.

We believe that every corporation, brand and client has a public, and today’s public is more powerful than ever before. They have the power to topple CEOs, reshape corporate and brand strategy, kill products and create unicorns. Today’s public demands truth, transparency and the highest behavioral standards. 

Our client and people obsessions mean we are constantly evolving - developing new products, services and world-class talent in order to help our clients and the public communicate. We are always in beta – always changing. Everyone in our agency is expected to constantly evolve, reinvent their skills and set a new standard in the industry for their role.

Hill+Knowlton Strategies supports a diverse and inclusive culture where everyone belongs. As a company and as coworkers, we want everyone to reach their full potential.


The Opportunity:

H+K Strategies Greater China is seeking a Human Resources Director to be based in either our Shanghai or Hong Kong offices.  In this role you will work with a dynamic leadership team to implement and manage all facets of our HR services and strategies in China and Hong Kong, across five offices and 200+ employees. In addition, you will be part of a dynamic and growing global Human Resources and Talent team, with a seat at the table during a time of growth and change.

In this role, you will oversee and manage all Human Resources and Talent functions including recruitment, on-boarding and off-boarding, retention, employee relations, compensation, performance management, career planning and training. You will deliver high-level client service, develop and execute HR strategies linked to business objectives and ensure that all programs are operating efficiently and effectively.

This position reports directly the Global Head of Talent (based in the U.S.) with a dotted line to the CEO of Greater China. The ideal candidate will combine strong business acumen, experience in a services organization, and strategic thinking with a functional specialty in human resources and recruitment.


What you’ll be doing:

  • Manage HR and Talent initiatives for Greater China, comprised of 200+ employees and five offices - Beijing, Shanghai, Guangzhou, Shenzhen and Hong Kong.
  • Champion the development, implementation and evaluation of local and global training programs across multiple topics by partnering with global colleagues and local leadership to determine needs, gaps and opportunities.
  • Closely work with senior leadership and hiring managers on a wide variety of recruiting needs and strategies across all offices, employee levels and roles. At times, personally lead recruiting processes for senior or hard-to-fill roles. Manage and mentor the recruiting colleagues and function, identifying opportunities for growth and best practices.
  • Create, share and lead best-in-class programs that positively impact the selection, development, onboarding, career planning / growth and retention of highly talented individuals.
  • Act as a champion of the H+K culture, partnering with senior leaders and managers on techniques to create a positive and fulfilling employee experience for all colleagues across our offices.
  • Personally lead, and mentor team members, in employee relations, benefits, conflict management, restructuring, contracts, relocation, payroll, compensation and other related topics.
  • Identify, analyse and leverage data and insights in developing and implementing talent and human resources objectives and strategies.
  • Provide strategic counsel to leadership and client teams to ensure consistency and adherence to internal policies, as well as local country and province regulations.
  • In partnership with key leaders, oversee the performance review, employee engagement and compensation processes.
  • Manage all employee relations issues, building relationships with employees and acting as an advisor and coach as needed.

What you’ll need to get here:

  • University degree or college diploma in a related field
  • At least 10 years of fulltime working experience, preferably in a consulting or agency environment
  • Fluent in English, Mandarin and Cantonese
  • Strong stakeholder management skills with the ability to influence effectively at all levels
  • Strong understanding of employment laws in China and Hong Kong, with working knowledge of employment legislation throughout the region
  • Experience with recruitment, HR generalist duties and health and wellness and performance management programs and practices
  • Ability to work with a high level of confidentiality and discretion
  • Ability to work effectively in a fast paced and dynamic work environment
  • Open to travel
  • Excellent attention to detail and a high level of accuracy
  • Strong work ethic coupled with a client-centric approach to service
  • Self-directed with the ability to organize, plan, prioritize and multi-task
  • Effective team player, results-oriented and able to adapt to changing priorities
  • Conscientious and collaborative team member and colleague
  • Strong interpersonal skills with the ability to coach and influence a variety of personalities
  • Excellent decision-making and problem-solving skills
  • Experience in managing HR projects from research through implementation