Social Associate Director, Content + Publishing / Innovation + Creative

Public relations London, United Kingdom


Position at Hill+Knowlton Strategies

Social Associate Director, Content + Publishing / Innovation + Creative – Hill + Knowlton Strategies


Hill+Knowlton Strategies (H+K) is an international PR and communications agency based across 80 offices in 40 countries and working globally with many of the largest multinational companies. We structure and lead our business around industry sector teams to deliver deep industry knowledge for the benefit of our clients. These teams are supported by specialist areas of creative ideas development and strategy, data and analytics, content creation and publishing, corporate affairs and ESG. The people in our agency are constantly evolving and are expected to re-invent their skills and set new standards in the industry.

We are proud to have been awarded Provoke Sabre EMEA Awards: UK PR Consultancy of the Year 2022, EMEA Agency of the Decade, UK 2022 Silver Agency of the Year: Campaign Awards, EMEA 2022 Gold PR Agency of the Year: Campaign Award.


The Innovation + Creative (I+C) team at H+K is where we house our fore core specialisms – Creative Strategy, Creative Direction, Digital Planning + Optimisation (paid) and Content + Publishing Strategy. The team also includes our leads for Data + Analytics and SMARTER (behavioural science). The rest of the Content + Publishing team is embedded in our sector teams – which include Tech, Sport, Entertainment, Consumer Packaged Goods, Financial + Professional Services, Energy + Industrials and Health + Wellness.

We are looking for a strategic content expert to join our central team and lead on social-first content strategies with clients across a mix of sectors.

Key components of the role are:

  • Strategy – talking a data-led approach to mapping audiences to develop content and channel strategy.
  • Clients - experience across a mix of B2B and B2C clients with the ability to adapt based on audiences and client objectives.
  • Leadership – ability to lead social teams and manage content strategists and social media managers.
  • Platforms + tools – experienced in best practice tools including social publishing and management, social listening, and measurement.
  • Growth – leading the growth of key accounts through new business and client growth opportunities. Scoping new workstreams and making recommendations on team structure and skillset to service them.



  • Provide counsel to clients and lead insight driven content strategies for current and new clients, championing creative work that will work across all channels.
  • Ensure all content is of the highest quality in relation to the brief, acting as core line of approval before being shared externally.
  • Understand our clients’ competitive landscape and make informed recommendations regarding emerging and new technologies. 
  • Define scope of work for social driven strategies and campaigns, lead on resourcing the team effectively and with the right skillets
  • Drive escalation of knowledge within the agency, continuously focus efforts on developing and enhancing the skills and capabilities of teams as well as working with other content and publishing leads across the agency globally to share key learnings and upskill sector teams.
  • Provide insight and recommendations for growth strategies for clients, identify new opportunities and play a proactive role in terms of proposal development, pitching and conversion.


  • Exceptional writing and communication skills
  • Knowledgeable about the world of content creators – who the big names are, what channels they live on, how they reach their audiences, how they work with brands.
  • A strong analytical understanding (including comprehensive usage of web and social analytics) and the ability to intuitively understand what the audience needs to know and how they want to consume it.
  • Strong working knowledge of digital channels/ social media platforms and how they can be used to generate, host and engage audiences with creative content.
  • Ability to generate digital ideas that deliver cut through to target audiences and within the social media space and evangelise the content culture within the agency and demonstrate great powers of persuasion and presentation.
  • Extensive content strategy development experience, ideally gained within an agency environment.
  • Ability to explain technical issues with clarity in a non-technical way.
  • Interest in, and understanding of, business issues, news and politics, the media, and the world around you in general.
  • Ambition, drive, and commitment to great results.
  • Attention to detail.
  • You will know how to root strategies in data & analytics to drive measurable results and will have experience executing campaigns across platforms and the marketing mix.  You will have a deep understanding of existing and emerging social media platforms, influencer marketing, best practices and how audiences engage online, and must be able to explain technical issues and platform nuances with clarity to wider team members.
  • As a specialist within the central I+C team, the role will see you collaborate with client leads across a mix of sectors to grow opportunities with clients


  • 25 days + (3 days at Christmas) annual leave
  • Comprehensive health insurance (Bupa)
  • SMART pension scheme
  • Heavily subsidised on-site bar
  • WPP employee discount scheme
  • Group life assurance scheme
  • Enhanced maternity + paternity scheme
  • Vouchers + extra day’s holiday for key milestone anniversaries
  • Our dedicated interactive training academy - ‘The Hub’
  • Cycle to work scheme
  • Wellness programmes
  • Weekly social events
  • 2 x volunteer days per year
  • Additional wellness days off for active commuting


H+K employs over 300 people in the UK, and our stunning Clerkenwell offices run over two floors, encompassing a beautiful roof terrace and subsidised bar area, which is a great spot for client meetings and socialising with the wider agency. 


We pride ourselves on creating a diverse and inclusive culture where everyone belongs. As a company and as co-workers, we are building a workplace where everyone can reach their full potential. We are an inclusive employer and are happy to consider flexible working arrangements.


We believe diversity is strength. Our Commitment at Hill + Knowlton Strategies is to combine our employees unique backgrounds, perspective, and experiences to build a more diverse and inclusive organisation that represents all of us and the businesses we work with.  We encourage applications from people of all backgrounds and will consider all applicants regardless of age, gender identity ethnicity, religion or belief, sexual orientation, family or parental status, neurodiversity, and disability status.  We are also happy to provide reasonable adjustments during the application and interview process. Please refer to our Diversity, Equity + Inclusion Recruitment Charter to understand more about H+K’s commitments here.

H+K is Disability Confident Committed and a Dyslexia SMART organisation.  If you require any adjustments to the application or interview process with us, please don’t hesitate to email [email protected]

For more information on H+K:

Instagram: @hk_londonlife

Twitter: @hk_london