Public Relations Manager/ Senior Manager

Marketing communications Kuala Lumpur, Kuala Lumpur


Position at Hill+Knowlton Strategies

Essential Duties and Responsibilities:

Strategic Counsel/Creative Inputs

  • Develop communications strategies and programmes to help clients achieve their objectives
  • Offer timely strategic counsel and advice to clients on all aspects of communications
  • Proactively identify existing and emerging issues and devise solutions to manage these issues successfully
  • Conduct periodic strategic communications programme reviews for clients
  • Prepare communications programme or project evaluation reports at appropriate intervals and recommend changes or adjustments accordingly
  • Develop crisis management skills to help clients manage crisis
  • Assist in media training of clients
  • Develop and build media relationships

Account Management

  • Provide accurate budget estimates for projects and retainer accounts
  • Manage and track all client budgets to prevent over-servicing
  • Proactively alert relevant account director to emerging budget or client issues and problems
  • Manage, coach and train junior or new members in the project team
  • Play mentor to newcomers
  • Ensure that all outputs by team members meet Hill+Knowlton Strategies standards, client requirements and deadlines
  • Day-to-day liaison with clients
  • Develop and build client relationships

Business Development

  • Provide business development leads
  • Identify and develop expansion of business with existing clients
  • Focal point for business development proposals and pitches