Director, Inclusive Talent Development and Engagement

Talent & Culture Westlake Village, California


Description

International hotelier Conrad N. Hilton established the grantmaking foundation that bears his name in 1944 to help people living in poverty and experiencing disadvantage worldwide. Today, the work continues, concentrating on efforts to ensure healthy early childhood development and sustainable livelihoods for youth, support young people transitioning out of foster care, improve access to housing and support services for people experiencing homelessness, identify solutions to safe water access, and lift the work of Catholic sisters. Additionally, following selection by an independent, international jury, the Foundation annually awards the $2.5 million Conrad N. Hilton Humanitarian Prize to an organization doing extraordinary work to reduce human suffering. The Foundation is one of the world’s largest, with $7.5 billion in assets. It has awarded grants to date totaling more than $2 billion, $207 million worldwide in 2020. Please visit www.hiltonfoundation.org for more information.

Job Summary

The Talent and Culture team is central to the Foundation’s continued growth. We work closely with leadership to ensure that we have an inclusive and vibrant culture, ultimately enabling every employee to do great work. We lead all aspects of the employee lifecycle, including onboarding, evaluating, and developing our people, and have a significant impact on the overall direction and success of the Foundation.

The Director of Inclusive Talent Development and Engagement will be a key leader in the design, evaluation and execution of learning opportunities for the Foundation. They will lead and foster an equitable and inclusive environment by operationalizing diversity, equity, and inclusion (DEI) plans and will be responsible for learning analysis, development, deployment, and measuring the impact of learning solutions. This role will also be responsible for the execution of inclusive individual and team learning strategies across the Foundation.

The Director will work closely with the Talent and Culture team, and other key business stakeholders to create and foster the Foundation’s learning culture. They will create new programs and development experiences that unlock the potential of leaders, teams, and the organization in a high-performance culture. Reporting to the VP, Talent and Culture, this position will support the Foundation’s continued growth and success through our employees.


Responsibilities

Program Development, Delivery, and Coordination:

  • Develop and drive the implementation of education, tools, partnerships and processes focused on the development of a diverse, equitable and inclusive workplace in alignment with the Foundation's objectives
  • Work closely with the VP, Talent & Culture, Director Talent Operations and other Talent & Culture team members to create and implement strategic learning strategies
  • Measure and report program outcomes against learning and business objectives
  • Create and manage training curriculum style guides and templates
  • Develop training curriculum, and revise to reflect business needs or organizational changes as necessary
  • Continuously evaluate the quality of assigned programs and make and/or recommend improvements
  • Support mandatory training administration including reporting, monitoring completion and troubleshooting issues in partnership with compliance and external service providers
  • Oversee assessment administration (e.g. StrenghsFinders and post-program assessments) including communicating instructions to participants and producing reports for individuals and delivering feedback
Staff Development and Engagement:
  • End-to-end learning program ownership: source, design, develop, deliver & evaluate professional and leadership development solutions to build employee capabilities and drive engagement
  • Develop, implement, and/or manage integrated self-directed development learning resources to enhance effectiveness and align to leadership development initiatives that cultivate a pipeline of future leaders
  • Work with key stakeholders to understand the new skill and/or behavior required, and research and compile information to make recommendations to the training strategy and solution
  • Partner with the Director Talent Operations and consult with leaders at all levels to support employee performance improvement efforts
  • Play a pivotal role in developing the overall strategy for employee and leadership development at the Foundation
  • Work with managers and external subject matter experts to devise creative and impactful ways to deliver and develop training content
  • Provide one-on-one coaching to employees and leaders as appropriate
  • Align and collaborate with T&C colleagues and department heads to diagnose current and future business needs and to identify appropriate development solutions
  • Lead and manage efforts to positively affect employee engagement including overseeing the Workplace Community Group
Organizational Development:
  • Collaborate with the VP, Talent & Culture to identify both emergent and strategic learning and organizational development needs
  • Lead the Employee Engagement Survey process to include associated focus groups, discussions and action planning when needed
  • Support training and interventions related to Diversity and Inclusion efforts
  • Consult and be a strong learning business partner to understand needs and analyze business performance opportunities to determine effective learning solutions
  • Design programs and initiatives that drive change management for high impact, strategically aligned to organizational wide initiatives to maximize employee adoption and usage and minimize resistance
  • Support organizational development initiatives that include efforts such as meeting/event design and associated facilitation/project management, employee engagement efforts, and team effectiveness facilitation support. This includes employee survey design, administration, and data interpretation (e.g., ad hoc questionnaires, including pulse surveys, culture evaluations, pre & post effectiveness measurements, etc.)
  • Create and maintain a library of team effectiveness interventions, (e.g., Decision Accelerator, Innovation Labs, New Team assimilation, etc.) meeting design
Equity and Inclusion:
  • Lead the implementation of internal policies and practices to support DEI in areas including talent, engagement and inclusion
  • Help to foster a culture that advances DEI through policies, practices and partnerships
  • Set direction and manage overall engagement of the DEI Advisory Group
  • Facilitate the implementation of the Foundation’s diversity, equity, and inclusion strategy
  • Collect, track and analyze data to measure effectiveness against established DEI organizational goals
  • Contribute to internal and external communications strategy that enables the Foundation to pro-actively plan and communicate its commitment, voice, and accomplishments
  • Advance the Foundation's DEI approach and programming across engagement opportunities for staff, speaker series and other development opportunities
Partner and Network:
  • Stay relevant and identify and assess new methodologies, technologies, and trends in the area of adult learning and DEI, and recommend changes to improve effectiveness and show value
  • Proactively leverage technology, industry best practices, external networking, and alternative learning methods to continuously evolve the Foundation's learning and development activities
  • As appropriate, source and manage vendors for approved leadership content
  • Define and coordinate the involvement of necessary external support, subject matter experts, instructors, and technologists. Support the designs and make recommendations on strategies to ensure long-term behavior change and impact of interventions
Qualifications
  • Bachelor’s Degree in business, instructional design, human resources, or related field
  • 7+ years working in a fast-paced, agile business in the L&D capacity
  • Strategic thinker with a demonstrated track record for anticipating trends in DEI practices
  • Experience driving Manager Effectiveness and/or Diversity and Inclusion initiatives
  • Intellectual curiosity, a deep growth mindset, and the desire to constantly improve
  • Familiarity with LMS, Learning Experience Platforms and HRIS
  • Proficiency with Google suite, course authoring tools, multimedia development, and virtual presentation
  • Strong communication skills (verbal, written and presentation), problem-solving ability, time management, organizational and interpersonal skills
  • Experience in instructional design and facilitation
  • Experience of managing the roll-out of training programs
  • Experience of identifying business impact metrics for programs, gathering data, and reporting results back to business leaders
  • Relationship management includes the ability to collaborate, communicate and influence equally well within all levels
  • Ability to manage multiple, competing projects and priorities effectively
Desired
  •  Graduate degree in relevant field
About our Benefits

We value the health and well-being of our employees, some of the benefits we offer include:
  • Comprehensive and generous health and life insurance options
  • Relocation Pay
  • Fitness benefits
  • Paid holidays, time off, and parental leave
  • Flexible work schedules and technology benefits
  • Foundation-funded retirement savings plan
  • Professional learning and development and educational assistance
  • Employee matching gifts to qualified non-profit organizations

The Conrad N. Hilton Foundation is an equal opportunity employer with values grounded in promoting equality and inclusion and embracing diversity. We welcome qualified applicants of all races, colors, gender identities, sexual orientations, economic classes, ages, religions, national origins, and ability/disability statuses. Veterans and individuals with lived expertise are encouraged to apply. We respect and seek to empower every member of our Foundation community. We support and celebrate our collective array of cultures, backgrounds, perspectives, skills and experiences; fully realizing that such diversity is what makes our organization flourish and better enables us to fulfill our mission in the world.