Maintenance Supervisor - Heifer USA

Job ID 139

Program / Project Support Arkansas   Perryville


Heifer International is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identify, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Heifer USA believes small-scale farmers can achieve sustainable rural livelihoods. We provide training and support in environmentally responsible and regenerative farming. We also support agriculture value chains from processing all the way to sales to the end consumer in order to connect farmers to profitable, reliable markets.


The Maintenance Supervisor will oversee the maintenance operations at Heifer Ranch, a 1,200-acre farm in Perryville, Arkansas. The Maintenance Supervisor will plan, coordinate and execute facility, infrastructure, and equipment maintenance; grounds upkeep and landscaping; and property safety and security. They will be responsible for providing critical cross-functional support to all teams including the Agricultural enterprises. The Maintenance Supervisor will also organize, mentor, and guide our maintenance dedicated volunteer-based support.

Essential Character Traits:
The Maintenance Supervisor must have a positive professional demeanor with an ‘anything it takes’ attitude. The ideal candidate works well in a team environment but is also comfortable working independently.
Commitment to performance; exudes excellence in everything you do; proactive; problem solver; action-oriented; passionate for Heifer’s mission; self-starter; tenacious; thinks creatively; budget-conscious; thrives in a culturally diverse environment; detail-oriented; systematic; organized; collaborative; trustworthy; strong communicator; flexible

Perform day to day maintenance duties (50%).

  • Oversee maintenance projects from planning to finish, including the coordination of external service providers and budget support.
  • Responsible for the general upkeep of the facilities and grounds.
  • Review, prioritize, and execute maintenance work orders using the Maintenance Connection software.
  • Assess facilities and infrastructure periodically, then schedule and complete repairs and maintenance.
  • Act as a liaison with external vendors such as builders, architects, engineers, utility providers, and consultants
  • Follow Heifer’s procurement and legal guidelines for all purchases and vendor relationships
  • Monitor recycling, maintenance shop, and storage areas maintaining a clean organized and visitor-friendly appearance
  • Monitor Heifer Ranch’s resource consumption (fuel, energy, and water) for variances and discrepancies. Troubleshoot any unexpected variances and look for efficiencies and improvements.
Preventative maintenance for facilities, infrastructure, equipment, vehicles and other high-level assets (20%)
  • Assess Heifer Ranch assets to create and execute an ongoing preventative maintenance plan
  • Utilize the Maintenance Connection software to manage preventative maintenance work orders
  • Complete annual facilities, infrastructure, and grounds audits
  • Complete preventative maintenance as cost-effective as possible and using internal resources versus outsourced external ones
  • Reduce the number of preventative maintenance related issues
  • An ongoing critical assessment of operations for long term asset sustainability.
Coordination of maintenance dedicated volunteers (20%).
  • Plan and communicate daily schedules for the maintenance volunteers, and ensure tasks are completed effectively and efficiently.
  • Utilize the Maintenance Connection software to delegate, track, and complete work orders to volunteers in a timely manner
  • Maintain a long term and short-term project list
  • Schedule and participate in one on one meetings with volunteers to provide mentorship, process, and structure
Safety (10%)
  • In collaboration with the Facility & Hospitality Manager, create unsafe condition reports, address safety issues and support safety training
  • Practice proactive safety procedures and mentor maintenance support volunteers to ensure they do as well
  • Zero tolerance for unsafe worksite
  • Meet all OSHA guidelines
  • Maintain all necessary compliance (OSHA, Fire, ADA, ADEQ, etc.) and train staff and volunteers on standards 
Minimum Requirements:
  • High school diploma / GED plus ten (10) years of related experience
Preferred Requirements:
  • Bachelor’s degree
  • Farm / agricultural maintenance background
  • Construction experience
  • Maintenance-related certification(s) (Plumbing, Mechanic, HVAC, Electrical).
Most Critical Proficiencies:
  • Knowledge of mechanics, farm machinery, electrical, plumbing, carpentry, heating/air conditioning, and ability to repair and maintain buildings and equipment.
  • Knowledge of office management, budgeting, and problem-solving management techniques.
  • Familiarity with Microsoft Office software packages and internet/e-mail.
  • Working knowledge and operating skills of farm equipment and machinery.
  • Strong oral and written communication skills.
  • Excellent leadership and organizational skills.
  • Knowledge of suitable vendors and suppliers.
  • Knowledge of local and state building codes.
  • Knowledge of safety and security control.
  • Develop a growing knowledge of Heifer International and Heifer USA’s mission and work
  • Essential Job Functions and Physical Demands:
  • Ability to lift over 50 lbs, and climb on and/or under ladders, buildings, and equipment.
  • Ability to work in extreme weather conditions.
  • Ability to complete projects while maintaining day to day operations.
  • Ability to assign and review the work of dedicated volunteer support.
  • Ability to work well with others and unsupervised, and to meet deadlines.
  • Strong communication skills with the ability to work with individuals diplomatically and tactfully.
  • Ability to work a flexible schedule at times, being accessible or providing coverage for weekend and evening maintenance emergencies or problems that might arise.
  • Ability to work with sensitive information and maintain confidentiality.