Regional People Director, The Americas

Job ID 304

Human Resources Guatemala   Mexico, Honduras, Ecuador, or Nicaragua


Description

About Heifer International

In 1944, Heifer International’s founder, Dan West, began outlining a simple but groundbreaking plan to tackle hunger around the world. West, a farmer from the Midwest and Church of the Brethren member, had recently returned from feeding weary refugees during volunteer service in the Spanish Civil War.

He had seen firsthand that giving people food was a short-term solution, whereas providing them with animals offered a steady supply of nutritious food for an entire family. 

His philosophy still inspires Heifer’s work today. Partnering with farmers across a range of different livestock and crops, we create unique solutions to local challenges.

Today, Heifer International has operations in 21 countries around the world, working alongside local farmers, business owners and their communities, as they mobilize and envision their futures. Together, we build inclusive, resilient economies, so communities can develop effective ways to end global hunger and poverty in a sustainable way.

To date, we have supported more than 36 million farming families across Africa, Asia and the Americas and in the past five years alone, we have worked alongside 2.7 million families to close the living income gap or set them on a path to doing so. Between now and 2030, we will support an additional 10 million people to reach a living income by scaling up our signature programs. To achieve this, Heifer International relies on its passionate, committed and highly skilled staff. 

ROLE SUMMARY

Reporting to the Area Senior Vice President, with dotted reporting line to the Chief People Officer, the Regional People Director is a key member of Heifer’s Global People Team as well as the Americas’ Leadership Team. Within such roll, the Regional People Director will participate in the development and lead the implementation of talent management, business planning, compensation and benefits, performance development, compliance and employee engagement initiatives that promote an optimum employee experience and enable HI design and deliver high quality Signature Programs in collaboration with Heifer’s partnering communities within the Americas region.

The Successful Candidate

To succeed in this role, you will have a track record in supporting and driving constant change within INGO project-based, matrix structure. You will have proven People leader delivering operational excellence within the region with similar or larger INGOs and have the passion to implement global and regional strategic plans within your function and for the success of the other functions within the region. You will have a passion for developing people and have the independence to promote equity, inclusion, and coach leadership on managing sensitive people challenges. You are able to hold yourself accountable and build the capacity and motivate highly effective People teams that are geographically scattered.

Major Responsibilities:

  • Partner with Global People Team to develop and implement a Global Human Capital Strategy and contextualize it into annual workplan that is relevant to the Region’s/Area strategy.
  • Collaborate with Heifer International leadership within the region to build HI brand as an employer and develop staffing plans to attract and hire high-quality people needed for successful implementation of existing and future Signature Programs within the region.
  • Partner with the Global Talent Development function to provide individual-based development experience and introduce trainings that promote HI’s culture, supplement skill needs, promote compliance, enhance team morale, and improve organizational performance in support of 2030 goal.
  • Provide leadership, support and follow up to country program People teams, and supervisors in understanding and implementing HI policies and practices related to performance, discipline, safeguarding, positive employee relations and related topics.
  • Provide regional context and representation to global processes, policies, practices with implication for the field teams.
  • Communicate, train, and guide implementation of new or changes to global processes, policies and practices.
  • Communicate and coordinate People Global information needs, requests and annual requirements.
  • Collaborate with Global People Team and Risk Management Division in reviewing claims, performing self-audits across the region, and addressing areas of development.
  • Work with Global Compensation and Benefits Director to develop, constantly benchmark, and implement the organization’s compensation and benefits systems within the region to achieve Heifer’s Total Rewards philosophy in support of the organization’s strategic goals.
  • Manage international staff (expatriate and TCN) recruitment, onboarding, compensation administration including allowances, and internal mobility and relocations in line with HI policies.
  • Promote a culture of respect that celebrates diversity, equity, and meet the organization’s duty of care towards its people. Proactively assess and address culture and work environment concerns.
  • Achieve Operational Excellence within the People function by guiding and supporting field teams deliver high-quality People operations across Heifer’s field offices and projects.
  • Hold oneself accountable for achieving Regional People goals and provide support to field/project People teams to achieve their objectives.
  • Proactively asses and clarify / develop systems, processes, policies necessary for field teams to reach scale and impact at the program and project level, within the regional or country context
  • Lead, develop, and support cross-national knowledge sharing, and ensuring capacity building of staff within the region, actively participate in region wide People community network.
  • Develop minimum standards and supervise implementation of staff recruitment, onboarding, promotion and/or termination of contracts in the region and supervise its implementation.
  • Support proposal design process through development and/or review of organizational structure, profiles, etc.
  • Support the develop and/or review of job descriptions to clearly identify responsibilities and find best talent.
Minimum Requirements:
  • BA/BS degree in Human Resources, Business Administration, or another related field. A Master’s degree is a major plus.
  • Continued HR education, recognized HR Certifications are major pluses
  • A minimum of 10 years of experience in HR Management required with at least (3) three years of HR leadership within the region and with reputable INGOs.
  • Spanish and English language fluency is required. Fluency in French is a plus.
  • Successful management/ leadership experience.
  • Thorough understanding of the Region’s labor markets and culture.
  • Experience in high-growth and large projects staffing and employment life-cycle management.
  • Must possess a high level of integrity and credibility. Be comfortable operating managing and building teams within a matrix structure.
  • Self-motivated individual that will continuously look for opportunities to improve processes.
  • Collaborative, team-oriented mindset with strong verbal and written communication skills. 
  • Self-motivated, agile, and detail-oriented leader with exceptional organizational, interpersonal and conflict resolution skills.