Post Press Technical Specialist

Corporate Support Kennesaw, Georgia Atlanta, Georgia


Description

Postpress Packaging Technical Specialist for Die Cutters and Folder-Gluers – provides Mechanical, Electrical and Operational Support for end-users as well as field service technicians.  This position is embedded in the Global Solution Center Americas.

 

Overview:

  • Provide technical support for die cutter and folder-gluer machines.
  • Process incoming customer calls to minimize down time.
  • Provide technical clarification for spare parts, retrofits, and corrective actions.
  • Assist and provide technical support to field service representatives, Lifecycle Operations and Lifecycle Planned Services teams.
  • Incident / Notification / Escalation Management
  • Communicate with factory to ensure product quality

 

Job Requirements:

  • Minimum 5 – 7 years of experience working on similar equipment
  • Computer skills
  • Microsoft Office software experience
  • Multitasking
  • OT and Weekend availability

 

Must be authorized in the USA without sponsorship

 

Company Benefits:

  • 401(k) Pre-Tax Savings Plan with Employer Match
  • Medical, Vision and Dental plans offered
  • Company paid Long-Term Disability Coverage and Group Life Insurance
  • 9 Company paid holidays: 4 floating holidays
  • Vacation, Sick and Personal paid time off