Field Service Mechanic - Sheetfed

Technical Support United States United States


At Heidelberg, we have a historical reputation for quality people and quality work.  Today, our goal remains unchanged.  Heidelberg is the gold standard in the printing industry for over 170 years and our employees are a large part of our proud heritage.  

We recognize that our people make the difference - every day.  Each of us has an important role to play for the present and future growth of Heidelberg.



Currently Seeking a Field Service Mechanic - Sheetfed (West Region, based in Minneapolis, MN)


Role Responsibilities:


  • Troubleshoot, repair, conduct maintenance & train on Sheetfed equipment via charge service
  • Troubleshoot, repair, conduct maintenance & train on Sheetfed equipment under service contract/warranty
  • Work with assigned qualified riggers to install new or used equipment that are sales generated. This also applies to the customer requests regarding equipment moves. This includes installation work orders and charge service.
  • Inspect equipment generated via SS36 (10,20,30 & annual inspections) completing the proper documentation and attaching photographs. This reporting is generated to police equipment for Heidelberg and our customer’s records. Protecting Heidelberg and our customer’s investment. Reduce costs to contract when possible.
  • When Visiting customers show our customers the value added by choosing Heidelberg service in a attempt to generate additional revenue. APS /Car stock sales.
  • Product knowledge and the ability to communicate clearly verbally and written (internal and external).
  • Complete all paperwork in a timely manner (i.e. expenses, time-sheets escalation reports, SS36 related reports, online training courses, car maintenance.

Minimum Requirements:

  • Troubleshoot, repair, conduct maintenance & train on Sheetfed equipment via charge service
  • Troubleshoot, repair, conduct maintenance & train on Sheetfed equipment under service contract/warranty


Critical Skills:

  • Candidates must be able to travel within region up to 50%
  • Regular attendance and timeline is required
  • There may be times that over-time or weekend work will be critical functions of the job.


Additional Skills:

  • Overtime, if applicable, must be approved in advance. Other duties are assigned as needed by the jobholder’s supervisor.



  • Degree or equivalent work experience


Heidelberg USA, Inc. is a Federal Contractor, please see attached link:

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

ADA: Heidelberg will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

OSHA: Heidelberg provides a workplace free from serious recognized hazards and complies with standards, rules and regulations issued under the OSH Act. Heidelberg examines workplace conditions to make sure they conform to applicable OSHA standards. Heidelberg ensures employees have and use safe tools and equipment; and properly maintain such equipment.

EEO/AA Statement: Heidelberg is committed to providing equal opportunity and valuing diversity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, religion or belief, national or social or ethnic origin, citizenship status, sex, pregnancy, age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, protected veteran, family medical history or genetic information, family or parental status, or any other status in accordance with the requirements of all applicable federal, state, and local laws. Violation of this policy by any employee regardless of position or title, as determined by the Senior Vice President of Human Resources and General Counsel, may result in discipline up to and including immediate termination. Please see the legal postings on the bulletin board for a full list of the protected categories in the state where you work.