Functional Business Owner, OCIO

TechnicalRemote, United States


Company Background
Healthmap Solutions is the future of specialty health management that focuses on progressive diseases, with a particular expertise in kidney health populations. Healthmap Solutions uses clinical big data resources and high-powered analytics to power complex specialty health management programs. Healthmap Solutions is a diverse, growing company committed to our clients and our employees. We are champions for better health, for those who need us most.

Position Summary
The Functional Business Owner  is aligned with a specific department, capability or function to act as the primary subject matter expert (SME) for the area. The FBO will work new client implementations as priority one, and PMO project work as priority two. The FBO is expected to be both client facing and internal facing, offering detail and nuanced expertise associated with the team they represent. They are a functional coordination point for new client implementations and enterprise projects. FBOs focus on growing, advancing, and improving the business with a continuous quality improvement (CQI) mindset. In addition to working as an area expert, FBOs document department requirements, prepare and execute against functional task lists, establish/complete test plans, provide routine status for their teams and take personal accountability to drive towards committed dates and deadlines. FBOs are expected to meet routinely with identified client counterpart SMEs to flush out nuanced questions, risks and mitigations that only a SME to SME discussion would capture. The FBO engages with other workstreams to ensure proper hand-offs or coordination.

IT Lead specific: Represent, coordinate and drive IT specific implementation work as part of the Implementation/PMO Core Team. Work to enhance planful and repeatable IT task lists, data specifications, client facing presentations and internal procedures to streamline cross functional technical work, data and platform implementation deliverables. Take ownership of IT related implementation tasks to ensure completion in an efficient manner in coordination with workstream leads. Routinely represent Healthmap in IT to IT client facing discussions to ensure coordination and mutual understanding. Assist in educating IT teams of change and orienting to client specific requirements. Document and maintain data flow patterns, schedules and interdependencies. Collaborate and coordinate with reporting team, product development, data management and data analysis functions.


  • Investigate, assess, examine and learn all department functions and capabilities Establish high level subject matter expertise and represent/share knowledge on behalf of the team
  • Internal collaboration:
    • Routinely collaborate with project management
    • Collaborate cross functionally with both business and IT teams to achieve goals aligned with new client implementations and PMO projects
  • Workstream Lead accountabilities:
    • Completion of area implementation workstream workbook
    • Coordinate within department and execution on new client implementation and strategic project tasks
    • Engage with other workstreams to ensure proper hand-offs or coordination
  • Client facing collaboration/meetings as requested or needed
  • Document, clarify and enhance department requirements
  • Establish/complete department test plans and/or validation activities
  • Provide routine workstream status to project management related to workstream deliverables
  • Accept personal accountability to drive committed dates and deadlines
  • Educate and share information with department teammates related to changes occurring with new clients, products, or projects
  • Advance and evolve department documentation: Ensure updated process documentation including process flow diagrams and desk level procedures where applicable
  • Advance and evolve department QA: Inclusive of the advancement of department testing and validation activities that occur during a new client implementation
  • Solution oriented issue management: leverage department expertise to collaborate cross functionally and establish solution options/recommendations for leadership or client consideration
  • Advance & drive department efficiency gains: reduce waste and apply best practices
  • Perform other related duties as assigned
  • Functional requirements and expertise must align with the accountabilities of the aligned department or area.
  • Experience with new client implementations
  • Has knowledge of modern IT architectural design patterns
  • System/platform and UI experience
  • Understand data receipt/load, data exposure, SLAs, frequency, staging, normalization
  • Data Management Experience which might include data structures, loading protocols, data analysis, data hygiene 
  • A bachelor’s degree in business or management or related focus is required.  MBA preferred.  Applicable experience will be considered in lieu of required degree.
  • 2+ years of cross functional leadership experience
  • 2+ years of experience presenting in client facing and executive forums.
  • Ability to generate reports and analyze data.
  • Collaborative and solution oriented
  • Driver mentality with expectation to lead high profile outcomes
  • Proven leadership experience as demonstrated through historical work/achievements
  • Excellent verbal, written communication, and presentation skills; executive presence
  • Comfort with client facing negotiation, accountability, and coordination
  • Strong problem solving, analytical and strategic skills required
  • Highly developed organizational skills; comfortable working under time sensitive deadlines
  • Metrics driven
  • Ability to manage multiple priorities
  • Familiarity with cost and risk management skills
  • Must be proficient in Microsoft Office: Project, Outlook, Word, Excel, PowerPoint
Limited Travel, Scheduled per needs of the business


Americans with Disability Specifications: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

As an Equal Opportunity Employer, we will not discriminate against any job candidate or employee due to age, race, religion, ethnicity, national origin, gender, gender identity/expression, sexual orientation, disability, familial status, veteran status, marital status, parental status, or pregnancy. In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.