RN Clinical Services Educator
Description
Company Background
Healthmap Solutions is the future of specialty health management that focuses on progressive diseases, with a particular expertise in kidney health populations. Healthmap Solutions uses clinical big data resources and high-powered analytics to power complex specialty health management programs. Healthmap Solutions is a diverse, growing company committed to our clients and our employees. We are champions for better health, for those who need us most.
Position Summary:
The Registered Nurse, Clinical Services Educator plays a pivotal role in fostering the professional growth and competency of Clinical Services staff, including nurses, social workers, dietitians, wellness coaches, and non-clinical support teams. This role is responsible for assessing training needs, designing and implementing educational programs, and ensuring the delivery of high-quality learning experiences. By promoting continuous education and competency across the organization, the associate ensures excellence in clinical services and provides strategic guidance to leadership teams.
Responsibilities:
- Design, deliver, and evaluate comprehensive training programs, including new hire orientation and ongoing education for Clinical Services staff
- Facilitate continuing education programs, track knowledge retention, and monitor progress through core competency assessments
- Lead the development of innovative training solutions, including self-directed learning modules, in response to emerging needs and interests
- Maintain accurate documentation of employee participation, skills reviews, and competency verification processes
- Develop and manage onboarding programs to ensure seamless integration for new clinical team members
- Identify opportunities for enhanced learning and orientation experiences for Clinical Services associates
- Collaborate with leadership on special projects and organizational initiatives
- Drive quality improvement efforts in educational settings and advocate for best practices in clinical training
- Partner with interdepartmental teams and stakeholders to align training objectives with organizational goals
- Participate in relevant committees and contribute to strategic discussions
- Perform other duties as assigned to support organizational and team objectives
Requirements:
- Bachelor’s degree required; active RN licensure
- Minimum 5 years of clinical experience as an RN
- 2 years in nephrology, cardiac clinical practice (e.g., dialysis centers, nephrology offices, or cardiac care) or managed care
- 2 years of preceptorship, staff development, clinical educator, or similar experience
Skills:
- Strong communication, interpersonal, and educational skills
- Proficient in organization, research, and mentoring
- Comfortable working across time zones and managing multiple priorities
- Advanced proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
- Demonstrated ability to handle confidential information with discretion
- Adaptable, detail-oriented, and capable of thriving in dynamic environments
- Collaborative team player with a proactive and solution-oriented mindset
- Strong project management and problem-solving abilities
- Commitment to lifelong learning and promoting a culture of education and development within the organization
Travel:
- Limited Travel, Scheduled per needs of the business
#LI-Remote
Americans with Disability Specifications
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
As an Equal Opportunity Employer, we will not discriminate against any job candidate or employee due to age, race, religion, ethnicity, national origin, gender, gender identity/expression, sexual orientation, disability, familial status, veteran status, marital status, parental status, or pregnancy. In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
As an Equal Opportunity Employer, we will not discriminate against any job candidate or employee due to age, race, religion, ethnicity, national origin, gender, gender identity/expression, sexual orientation, disability, familial status, veteran status, marital status, parental status, or pregnancy. In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.