Description

Medical Records Clerk  

Summary/Overview  

The Medical Records Clerk will be responsible for reviewing, responding to, and tracking requests for medical and billing records. They will pull records needed for General Counsel or advised by General Counsel for other departments. They will be expected to observe strict patient confidentiality and comply with HIPAA, including the access, use and disclosure rules.  Success in this role will be demonstrated by responding to all requests accurately and promptly. 

Responsibilities 

• Reviews and processes requests for medical and billing records from patients (and/or their family/POAs/personal representatives), attorneys, other healthcare providers/facilities, government agencies, etc. 
• Accesses and provides medical records upon request by the Company’s legal department 
• Sends appropriate communications in response to deficient records requests in compliance with Company policy 
• Accesses and works within different EMR systems to pull medical records needed to respond to approved requests 
• Communicates with the billing team to obtain billing records needed to respond to approved requests 
• Using compliant/secure distribution methods, sends medical and billing records to appropriate parties in response to approved requests 
• Stores all files created in furtherance of responding to a records request 
• Tracks pertinent information regarding all requests for access and distribution of medical and billing records 
• Attends training sessions and remains aware of HIPAA and other patient privacy laws/regulations 
• Complies with all laws/regulations and Company policy on HIPAA, patient privacy, personally identifiable information, and other relevant topics as required 
• Other projects related to medical/billing records as assigned by the General Counsel    

Education & Experience 

• Minimum 1 year of healthcare and medical records preferred 
• Detail-oriented and able to maintain data accuracy 
• Proficient in MS Office 
• Proficient in EMR systems (DoctorNow, iTreat, Tissue Analytics, AltaPoint) 
• High school diploma or equivalent 

Knowledge, Skills and Abilities 

• Knowledge of medical terminology  
• Knowledge of HIPAA requirements 
• High attention to Detail 
• Highly organized 
• Operates with a sense of urgency 

Job Type: Full-time

Schedule:

• Day shift
• Monday to Friday

Work Location: On-site

Healing Partners provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.